Logistics Coordinator in Columbus

Job DescriptionJob Description

Job Title: Logistics Coordinator

Location: Columbus, OH (Fully Onsite)

Industry: Transportation, Logistics, and Freight Management

Pay: $19 – $20 / hour (Contract)

Benefits: This position is eligible for Medical, Vision, Dental, and 401k

Job Description:

Addison Group is partnering with a growing transportation and logistics organization to identify an Operations Executive for a contract-to-hire opportunity. This position offers the opportunity to join a collaborative Customer Operations team supporting large customer accounts while gaining hands-on experience in freight management, transportation operations, and customer service. The ideal candidate is organized, detail-oriented, technically savvy, and thrives in a fast-paced environment where priorities can shift throughout the day.

Key Responsibilities:

• Manage customer calls and emails while providing exceptional service and timely updates.
• Enter, build, and maintain customer orders within transportation management systems.
• Schedule appointments with shippers and receivers through online portals, phone, and email.
• Plan, route, monitor, and track shipments to meet customer requirements.
• Maintain accurate load, customer, shipper, and receiver information.
• Proactively identify and resolve shipment or service issues before they impact customers.
• Coordinate with customers, warehouses, carriers, accounting, and internal operations teams to ensure successful freight movement.
• Monitor and organize activity within load board systems.
• Assist with customer KPI reporting, transportation analysis, and cost-saving recommendations.
• Develop process documentation and support continuous improvement initiatives for customer accounts.

Qualifications:

• Customer-facing experience in a professional environment.
• Experience in logistics, transportation, freight brokerage, supply chain, or a related industry is but not required.
• Strong verbal and written communication skills.
• Working knowledge of Microsoft Excel and general computer proficiency.
• Ability to quickly learn new software and multiple internal systems.
• Strong critical thinking and problem-solving skills.
• Comfortable working independently while managing multiple priorities.
• Organized, detail-oriented, and able to thrive in a fast-paced, collaborative environment.
• Bachelor's degree but not required.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to , , , , , , , , genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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