Logistics Coordinator in Bournemouth

Job Description

DarcyBrook Procurement & Supply chain are looking to recruit a Logistics Coordinator to manage the domestic and outbound shipments for an international business based in Poole. 

\n

Key Responsibilities

\n

\n
• \n

  Plan, book, and manage international shipments (road/air/rail/sea) from dispatch through to final delivery.

\n

• \n

  Plan, book, and manage domestic deliveries (parcel, pallet networks, LTL/FTL) from warehouse to customer/DC.

\n

• \n

  Coordinate daily dispatch priorities with warehouse operations to meet ship windows and customer requirements.

\n

• \n

  Book freight with forwarders and carriers; select modes and services aligned to required lead times and cost.

\n

• \n

  Prepare and validate relevant documentation in alignment with company compliance and domestic/international laws.

\n

• \n

  Coordinate with customs brokers and forwarders to minimise and resolve hold and clearance delays.

\n

• \n

  Track shipment milestones and proactively manage exceptions.

\n

• \n

  Provide reliable ETAs and clear escalation for any risks impacting customer OTIF.

\n

• \n

  Communicate any delays or issues to the supply chain team and work together to resolve.

\n

• \n

  Maintain accurate records, costs, and references within SAP

\n

• \n

  Support with tracking of carrier performance.

\n

• \n

  Manage domestic claims, POD retrieval, returns coordination, and corrective actions, escalate when appropriate.

\n

\n

\n

Key Skills & Experience

\n

Essential

\n

\n
• \n

  Comfortable working in a fast-paced dispatch environment with changing daily priorities

\n

• \n

  Experience managing accurate scheduling vs customer demand

\n

• \n

  Understanding and capability of balancing service, risk, and total landed cost.

\n

• \n

  Strong internal and external stakeholder management. 

\n

\n

Desirable

\n

\n
• \n

  Strong practical experience with international and domestic outbound freight, and associated broker/forwarder coordination.

\n

• \n

  Solid knowledge of trade compliance, customs processes, and documentation accuracy.

\n