Legal Operations Manager

Job DescriptionJob DescriptionDescription:

ABOUT PEOPLEONE HEALTH:

PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduces costs and significantly improves health outcomes by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto: care for yourself; care for each other; care for our members.

JOB SUMMARY:

The Legal Operations Manager will report directly to the General Counsel. In this fully remote role, you'll be instrumental in streamlining our legal processes, implementing and administering our new CLM system, and managing day-to-day legal operations.

SUPERVISORY RESPONSIBILITIES: No

ESSENTIAL JOB FUNCTIONS:

• Lead the implementation and administration of our Contract Lifecycle Management (CLM) system (i.e. Juro, LinkSquares)
• Develop and manage an efficient legal intake process to improve prioritization and transparency
• Triage, prioritize, and respond to legal requests across the organization
• Manage day-to-day legal administrative functions including reviewing documents, subpoenas, NDAs, and other legal requests
• Create and maintain metrics dashboards to track legal department KPIs and performance
• Reduce backlog of legal work through process improvements and efficient workflows
• Serve as the primary point of contact for routine legal matters
• Collaborate with cross-functional teams to ensure legal compliance and risk management
• Evaluate and implement AI legal tools to enhance department efficiency

Requirements:

EDUCATION & CERTIFICATIONS :

• Bachelor’s degree or equivalent work experience

EXPERIENCE:

Required:

• 7+ years of experience in legal operations or similar role
• Demonstrated experience working in startups or lean legal teams
• Proven track record implementing and administering a CLM system
• Strong organizational skills with ability to triage, prioritize, and manage multiple requests
• Experience handling routine legal documents (NDAs, subpoenas, basic contracts)
• Proficiency in data analysis and using metrics to drive performance improvements
• Excellent communication skills with ability to translate legal concepts to non-legal stakeholders
• Self-motivated with ability to work independently in a remote environment
• Experience or familiarity with AI-powered legal tools for contract analysis, document review, and workflow automation

:

• Experience in healthcare, healthcare tech, or digital health industries
• Familiarity with Juro, LinkSquares, or similar CLM platforms
• Bachelor's degree in business, legal studies, or related field (legal certification a plus)
• Experience developing and implementing legal department KPIs
• Knowledge of legal compliance requirements in healthcare/digital health
• Demonstrated success leveraging AI legal tools to improve efficiency and accuracy

PHYSICAL REQUIREMENTS:

(The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.)

• Fully remote work environment
• Ability to remain in a stationary position while working remotely for extended periods.
• Frequent use of a computer, keyboard, and telephone.
• Minimal physical exertion required; occasional lifting of files or office equipment up to 10 pounds.
• Specific vision abilities required by this job include close vision and adjusting focus
• The employee is regularly required to sit and use a computer.