Lead Systems Engineer

Job DescriptionJob Description

Connection has a fantastic opportunity for a Lead Systems Engineer in Schaumburg, IL.  The Lead Systems Engineer plays a key role in both pre-sales consulting and post-sales technical delivery, providing expert design, deployment, and troubleshooting of advanced IT solutions. This role combines hands-on technical execution with leadership of a small team (2–4 engineers), mentoring, and supporting strategic initiatives within the practice. This is a hybrid position and has a bonus plan.

Responsibilities

·         Lead the design, architecture, and implementation of complex IT infrastructure solutions (servers, storage, networking, cloud, security, and virtualization).

·         Provide pre-sales support including technical assessments, solution design, and customer consultations.

·         Deliver post-sales services including installation, configuration, troubleshooting, performance optimization, and documentation.

·         Oversee and mentor a team of 2–4 Systems Engineers, supporting career development, training, and certification goals.

·         Ensure project delivery excellence by meeting deadlines, budgets, and customer satisfaction goals.

·         Create and maintain professional documentation (design diagrams, installation plans, reports).

·         Act as a liaison with vendors and partners to support service delivery and enablement.

·         Contribute to practice development initiatives, internal process improvements, and strategic goals.

·         Maintain certifications and core technical competencies through ongoing training.

Qualifications

·         Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience.

·         15+ years of IT engineering experience; 17+ years to reach full proficiency.

·         Active CCIE required.

·         Advanced proficiency in servers, storage, networking, virtualization, and data protection.

·         Strong troubleshooting skills in complex technology environments.

·         Pre-sales and post-sales consulting experience.

·         Excellent written and verbal communication; ability to explain technical solutions to diverse audiences.

·         Strong problem-solving, analytical thinking, and decision-making skills.

·         Proven leadership, mentoring, and project management ability.

·         Organized and adaptable with a focus on delivering results under shifting priorities.