Junior Technical Support Engineer - Networking & Scripting in Staines-upon-Thames

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

We're hiring a smart, curious junior Technical Support Engineer who enjoys understanding how things really work - networks, operating systems, logs and scripts - and can explain it clearly to customers.

This is a great opportunity for someone early in their career who's technically solid, hungry to learn, and wants exposure to enterprise-scale SaaS environments.

The Offer:

• Annual Salary up to £41,000 doe
• 12-month PAYE contract (inside IR35)
• Hybrid: 2-3 days onsite (Staines, Surrey)
• Strong hands-on technical exposure and learning curve

What you'll be doing

• Troubleshooting customer issues across networking, OS and automation components
• Analysing logs on Windows and Linux systems
• Reading and understanding scripts to diagnose issues
• Explaining technical problems clearly to non-technical users
• Owning support cases and working through issues end to end

What we're looking for

• Strong communication skills and confidence in dealing with customers
• 1-3 years' experience in technical support, IT support, NOC, service desk or similar
• Good understanding of networking fundamentals (DNS, TCP/IP, HTTP/HTTPS)
• Working knowledge of Windows and Linux
• Ability to read and understand scripts - any - JavaScript
• Curious mindset - you ask why, not just what

Apply

If you enjoy troubleshooting, learning fast, and building strong technical foundations, apply with your CV or get in touch for a quick conversation.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.