Junior Systems Engineer

Job DescriptionJob Description

Junior Systems Engineer

for Scott Data Center/ Scott Managed Services, Omaha, Nebraska | (NoAK Management LLC)

Scott Data Center in Omaha, Nebraska is an Uptime Institute Tier III certified (design and facility) data center delivering best-in-class security and storage of business-critical infrastructure. The purpose-built Scott Data Center is located on a technology campus which supports innovation, security, telecommunications, compute, network, and data storage infrastructure. We are seeking a passionate and talented Systems Engineer to join our multi-facetted team. You will have opportunities to engage in a variety of data center and technology services. Our team adheres to the evidence-based methodology and to the principles of agile. A primary feature of our culture is a collaborative environment where you can impact our organizational direction. As a Systems Engineer, you will have a variety of diverse responsibilities. We are looking for self-motivated team members that handle multiple concurrent projects and effectively manage their time. This technology team member role supports the current ongoing operations and potential future technology services. This support includes operating systems, servers, storage, security, and networking. Opportunities to influence and implement newly created technical service offerings will also be available in this role. As a member of the Scott Data Center team, you will:

• Support server, network, security, storage, and backup systems.
• Execute tasks related to automation, management, monitoring, and troubleshooting of supported systems.
• Assist with planning and implementation of new deployments as well as deprovisioning systems that have reached end of life.
• Assist in resolution of operational issues and participate in retrospectives.
• Collaborate with Service Development and Facility Operations.
• Interact with and support our clients in a professional manner.
• Adhere to our IT Service Management and Service Desk practices.
• Participate in on-call rotation schedule.

The ideal candidate should have:

• High school diploma required, or minimum of 1 to 3 years of professional experience required.
• ITIL or similar certifications are a plus.
• Strong verbal and written communication skills. Familiarization with creating or updating IT documentation and diagramming is .
• Previously operated or maintained production IT environments. Planning experience is a plus.
• Comfort operating in Windows and familiarization with Linux environments, including patch management.
• Familiarization with:
  1. Virtual machine (VM) management: VMware, Nutanix, or Hyper-V .
  2. Deploying or managing VMs or containers on public or private clouds.
  3. Remote management protocols, such as IPMI, DRAC, iLO, RDP, SSH, VNC, or others.
  4. Remote monitoring and logging, such as WMI, syslog, SNMP, NetFlow, or others.
  5. Firewall management: FortiGate, Palo Alto, or other object policy platform .
  6. Network Switch administration, such as Cisco, Juniper, Extreme, or Aruba. Arista or Ubiquiti .
  7. and Access Management administration: LDAP, Active Directory, or Azure AD .
  8. Email and end-user accounts support. Microsoft 365 experience is a plus.
  9. Endpoint management. Microsoft Intune of Kandji .
  10. Network print server administration.
  11. Back-up system management or administration. Veeam .
  12. Automation, scripting, or programming: PowerShell, Ansible, or Python .
  13. Incident response and ticket management experience.
• Flexibility of schedule to travel and work limited evenings and weekends.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is an office setting with varying degrees of temperatures and noise levels.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
NoAK Management LLC provides equal employment opportunity (EEO) to all persons regardless of , , , citizenship status, physical or mental , , , creed, , , , and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.

E-VERIFY:
NoAK Management LLC is a participant in the federal E-Verify program to confirm the and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: https://www.e-verify.gov/employees

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 10 pounds, talk and hear. The employee is occasionally required to sit and reach with hands and arms. The work environment may have extended working hours, frequent time constraints, and shifting priorities, contributing to physical and mental stress. Specific vision abilities required by this job include close vision.