ITSM Configuration Manager or ServiceNow Specialist-Hybrid (Austin-TX)

Job DescriptionJob DescriptionREQUIREMENT:
ITSM Configuration Manager or Business Analyst or ServiceNow Specialist Austin, Texas (Hybrid)---
Long Term Contract
Need Overall10+Years of experience
3 References from the recent projects is must. 
Minimum Qualifications:

• Minimum 5 years of experience in Advanced knowledge of ITIL configuration management principles and best practices; prior experience in developing and maintaining configuration management processes & polices.
• Minimum 5 years of experience in Excellent problem-solving and critical thinking skills and strong attention to detail.
• Minimum 5 years of experience in supporting and maintaining CMDB platforms such as BMC Helix, ServiceNow, Atlassian, etc.
• Minimum 4 years of experience in Performs regular configuration audits to verify their completeness, accuracy, and compliance with the CM plan and system objectives.
• Minimum 4 years of experience in Responsible for verifying and auditing the configuration status and assists with configuration verification, to ensure that the CIs are consistent with their specifications and requirements.
• 3-5 years of demonstrated work experience as a Configuration Manager or a similar role overseeing IT Service Management processes & standards.
• ITIL 4 Foundation certification.

 Specific skills:

• ITIL 4 Foundation Certified
• Advanced configuration management expertise
• CMDB platforms like ServiceNow, BMC Helix, Atlassian
• Configuration audits and compliance
• Strong analytical and documentation skills
• Cross-functional coordination with IT operations, infrastructure, and applications teams

If you are interested share your updated resume with contact number to this email sivarajan.s@zirlen.com