ITSI Expert - Splunk

Job description

​Responsibilities:

• Expertise in building Observability level 4 including

• Manage events and component level metrics, Metrics-logs and Traces, time series topology and AI / mL Models

1. To achieve

• Alerts, Comprehensive Dashboards, Root cause analysis, Business Impact analysis and predictive and preventative insights

​

Qualifications:

• 10 + years’ experience builds observability level 4.

• Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI.

• Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes.

• Proficiency in scripting and programming like Python, Shell Scripting, or Perl (beneficial).

• Excellent analytical and problem-solving skills.

• Solid understanding of network, server, and application infrastructure.

• Strong communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.

Apply now!