IT Project Delivery Engineer in Wolverhampton

Job Description

IT Project Delivery Engineer - Managed Services
Wolverhampton | Onsite
£55,000 - £65,000

\n Our client, a growing and highly successful Managed Services Provider, is seeking an experienced IT Project Delivery Engineer to join their team in Wolverhampton.

\n This is an exciting opportunity for a technically capable and customer-focused professional who enjoys working across the full project lifecycle, from solution design and pre-sales consultancy through to project delivery, implementation and ongoing technical support.

\n The role offers a unique blend of technical leadership, project management and client engagement. You will act as a senior escalation point for the Service Desk whilst leading infrastructure and cloud projects for a diverse customer base. Working closely with clients, you will help design and deliver business-critical technology solutions across Microsoft cloud and on-premises environments.

Key Responsibilities:

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• Acting as a senior escalation point for complex technical issues across the Service Desk.

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• Managing and delivering infrastructure and cloud projects from initial scoping through to completion.

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• Working with clients to understand business requirements and design appropriate technical solutions.

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• Supporting the pre-sales process, including technical discussions, solution design and proposals.

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• Delivering Microsoft 365, Azure and on-premises server projects.

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• Producing technical documentation, project plans and implementation guides.

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• Managing project timelines, risks and customer expectations.

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• Ensuring successful project handovers into support.

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• Building strong relationships with customers and becoming a trusted technical adviser.

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Required Skills & Experience
\n To be considered for this opportunity, you should have previous experience working within an IT support, infrastructure, professional services or managed services environment.

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• Strong experience of Microsoft 365 and Azure.

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• Experience supporting and delivering projects within Windows environments.

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• A solid understanding of IT infrastructure, networking and cloud technologies.

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• Previous experience acting as an escalation point for technical issues.

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• Experience working directly with customers and stakeholders.

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• The ability to manage multiple priorities and projects.

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• Excellent communication and problem-solving skills.

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• A proactive and customer-focused approach.

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• A full UK driving licence and willingness to travel to customer sites when required.

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Wolverhampton | Onsite
£55,000 - £65,000
Must be eligible to work in the UK.