IT Infrastructure Specialist in Braddock

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Job DescriptionJob Description

Join a mission-driven local non-profit organization as an IT & Desktop Support Specialist. In this contract role, you will play a critical part in maintaining and optimizing the organization’s technology infrastructure, supporting day-to-day operations, and ensuring seamless end-user experiences. This is an excellent opportunity for IT professionals passionate about community impact and hands-on technology work across servers, networking, security systems, and desktop support.

Key Responsibilities:

• Deploy, configure, and maintain servers and infrastructure equipment.
• Manage networking tasks, including IP addressing, subnetting, and cabling for new/existing setups.
• Install, configure, and troubleshoot Microsoft Windows on desktops and laptops.
• Address and resolve end user technical issues (hardware, software, connectivity).
• Install, configure, and troubleshoot printers and multi-function devices.
• Support video surveillance camera systems and door access control systems.
• Provide troubleshooting and support for O365 productivity products (e.g., Outlook, Teams, SharePoint).
• Deliver IT and desktop support services, including break/fix tasks and ticket handling through a help desk system.
• Image and deploy PCs for staff and volunteers.

Requirements:

• Proven experience in IT support, desktop support, or systems administration.
• Solid knowledge of server infrastructure and networking fundamentals (IP addressing, subnets, cabling).
• Proficiency with Windows installation, configuration, and troubleshooting.
• Familiarity with printer installation/support, video surveillance systems, and electronic door access technologies.
• Experience with O365 products support and troubleshooting.
• Ability to handle break/fix and ticket resolution promptly and professionally.
• Experience imaging and deploying PCs in a business environment.
• Excellent communication and interpersonal skills; ability to work collaboratively with staff of all technical skill levels.
• Ability to work onsite as required.

:

• Prior experience in a non-profit or mission-driven organization.
• Relevant technical certifications (e.g., CompTIA A+, Network+, Microsoft certifications).

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.