Installation & Operations Coordinator
Our client, an established and growing company within the interiors and construction sector is seeking a highly organised, proactive, and confident individual to join the team in a pivotal operational role.
As Installation Coordinator / Account Manager, you will serve as the key point of contact between clients, suppliers, installation teams, and internal departments, ensuring projects are delivered efficiently, professionally, and to a high standard.
This role involves managing the full lifecycle of installations, including quoting, scheduling, team coordination, job preparation, client liaison, and post-installation review. It is ideally suited to someone who thrives in a fast-paced environment and enjoys problem-solving, planning, and operational oversight.
Shift:
* Monday to Friday
* 09:00am to 17:00pm
Pay:
* £40,000 to £50,000 per annum (DOE)
Key Responsibilities
*
Manage the complete installation process from initial quote through to project completion
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Liaise with clients, kitchen suppliers (e.g. Howdens, Wren), fabricators, and installation teams
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Allocate team members to jobs based on skills, availability, and project requirements
*
Coordinate and schedule templating, delivery, and installation appointments
*
Prepare and manage quotations, raise invoices, and compile job packs
*
Monitor Right First Time (RFT) performance and maintain quality records
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Support the achievement of RFT targets through feedback and process improvement
*
Arrange vehicle servicing and maintenance for the company fleet
*
Ensure all installation teams adhere to Health & Safety standards
*
Meet service level agreements and maintain high levels of client satisfaction
*
Collaborate with design and project teams to plan installation timelines
*
Maintain accurate internal records and scheduling systems
*
Deliver outstanding customer service and manage issues proactively
About You
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Experience in coordination, operations, or project management (ideally within construction or interiors)
*
Strong planning and organisational abilities with excellent attention to detail
*
Confident communicator with strong interpersonal skills
*
Comfortable working with both internal teams and external partners
*
Solution-oriented mindset and proactive approach to problem-solving
*
Proficient in spreadsheets, scheduling software, and data tracking tools
*
Knowledge of Health & Safety practices relevant to site-based work
What’s on Offer
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A key operational role within a busy and expanding business
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Supportive and collaborative team culture
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Involvement in high-end and bespoke projects
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Opportunity to influence operational processes and performance outcomes
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Career progression potential as the company continues to grow
Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Accountancy & Finance, Professional & Executive, Automotive and Transport & Logistics sectors