Installation Manager

Job DescriptionJob Description

Do you want to join a fast-growing organization where you can learn a new craft or build upon your current one? Do you like to have fun and be part of a team that cares about you and your success? Then you should consider joining Window Nation!

At Window Nation, we’re third- window replacement experts who have been lucky to serve communities across the country for over sixteen years. We’re proud to be a family-owned business started by two brothers looking to help families improve their most important asset: their home. Since we opened our first showroom in 2006, our company has grown to include 17 showrooms in twenty-one states. We’re proud to be the third largest window replacement company in the United States – but we’re not stopping there. Our company continues to grow each year, and it’s all thanks to our team of dedicated, driven employees who make up Window Nation.

When you work at Window Nation, you’ll join a team of awesome professionals with hobbies ranging from screenwriting to rock climbing. We’re a group of foodies, music enthusiasts, talent scouts, costume makers, pilots, wine makers, community volunteers – oh, and we also sell and install windows, doors, and siding. No matter what you’re interested in, you’ll find your fit at Window Nation. We don’t take your decision to start or further a career with us lightly – and we won’t let you down when you do. Don’t just take our word, listen to what our employees have to say! Meeting the Window Nation Team!

The Installation Manager reports to the Branch Manager based in this location and is responsible for overseeing and managing the installation of replacement windows, siding, and doors in their assigned market area. The Installation Manager will ensure that both the work is completed, and the customer's satisfaction meets or exceeds company standards.

Core Role Responsibilities

• • Recruits, selects, trains, and manages installers, measure, service, and warehouse technicians
  • Oversees job sites to ensure quality installations are being completed
  • Attends re-measurement and service appointments as needed
  • Performs small services while on site as necessary
  • Works with scheduling coordinators to ensure appropriate crew assignments
  • Serves as customer service liaison when install-related problems arise
  • Manages run rates and guild quality scores
  • Performs regular unplanned job inspections
  • Ensures inventory of installation materials
  • Performs other duties as assigned

Basic Qualifications

• • High school Diploma or GED required
  • 5+ years of direct management experience in related industry
  • 5+ years of issue resolution experience in the home improvement field
  • Valid driver's license and driving record that meets company’s insurance standards

Qualifications

• • College degree or other secondary education
  • High proficiency-level in Microsoft Office Suite
  • Expertise in CRMs; Salesforce experience a plus
  • Customer-centric mindset
  • Demonstrated success in deadline-driven and high-pressure environment

Window Nation cultivates a culture of that respects our employees' individual strengths, views, and experiences. We believe our make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to , , , , , , , genetic information, status as a military veteran or any other characteristic protected by applicable law.

Company DescriptionAt Window Nation, we know replacement windows. We’re third- window replacement experts who have been lucky to provide homeowners with replacement windows and doors for over fifteen years. Our co-founders, Harley and Aaron Magden, grew up in the window replacement industry, learning the business from the ground up. We opened our first showroom in Maryland in 2006, quickly growing to serve homeowners in cities across the country – and we’re not stopping there. We’re grateful for every homeowner who has trusted us to upgrade their most important asset: their home.

We’ve learned a lot about home improvement over the years, but the most important thing we learned isn’t about window replacement. We learned the home improvement industry isn’t about offering the best windows and doors, it’s about the relationships we build with our customers. Your home is your most important asset, and we don’t take the opportunity to work with you lightly. There’s nothing more important to us than providing high-quality windows and doors to help you turn your house into your dream home.

Our Core Values:
High Energy and Driven
Take Care Of Our People
Results Expected
Do The Right Thing
Never Settle
Make A Difference
Never Ask Someone To Do Something You Wouldn’t Do

Where We Are?
We are a nation of problem solvers, that never settle, and always make a difference. Our core values help us stay accountable and motivated to always do the right thing and not just meet our goals but exceed them.Company DescriptionAt Window Nation, we know replacement windows. We’re third- window replacement experts who have been lucky to provide homeowners with replacement windows and doors for over fifteen years. Our co-founders, Harley and Aaron Magden, grew up in the window replacement industry, learning the business from the ground up. We opened our first showroom in Maryland in 2006, quickly growing to serve homeowners in cities across the country – and we’re not stopping there. We’re grateful for every homeowner who has trusted us to upgrade their most important asset: their home.\r\n\r\nWe’ve learned a lot about home improvement over the years, but the most important thing we learned isn’t about window replacement. We learned the home improvement industry isn’t about offering the best windows and doors, it’s about the relationships we build with our customers. Your home is your most important asset, and we don’t take the opportunity to work with you lightly. There’s nothing more important to us than providing high-quality windows and doors to help you turn your house into your dream home.\r\n\r\nOur Core Values:\r\nHigh Energy and Driven\r\nTake Care Of Our People\r\nResults Expected\r\nDo The Right Thing\r\nNever Settle\r\nMake A Difference\r\nNever Ask Someone To Do Something You Wouldn’t Do\r\n\r\nWhere We Are?\r\nWe are a nation of problem solvers, that never settle, and always make a difference. Our core values help us stay accountable and motivated to always do the right thing and not just meet our goals but exceed them.