Infrastructure Technician in Perth

Job Description

THE ROLE:

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Level 2/3 IT Support / Infrastructure Technician – FIFO
End Client: Mineral Resources
Location: WA – FIFO
Contract: Initial 3 months, with potential to extend based on performance
Rate: 60–80 per hour Super

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Key responsibilities:

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• Provide Level 2/3 technical support across the mining site.

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• Support desktops, laptops, hardware and end-user environments.

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• Troubleshoot networking, communications and wireless issues.

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• Provide basic server and infrastructure support.

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• Assist with general IT infrastructure troubleshooting and maintenance.

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• Work with enterprise technologies including Cisco, Dell, Cisco UCS, Pure Storage and wireless environments.

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• Support users and operational teams in a remote mining environment.

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• Escalate complex issues where required and work closely with wider technical teams.

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• Maintain strong customer service and communication standards.

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THE CANDIDATE:

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• Previous FIFO experience is essential.

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• Strong Level 2/3 IT support experience.

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• Broad technical knowledge across:

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• Desktop support

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• Networking

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• Communications

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• Servers

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• General infrastructure

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• Experience in mining or other remote-site environments highly desirable.

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• Exposure to Cisco, Dell, UCS, Pure Storage and wireless technologies advantageous.

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• Strong communication and stakeholder management skills.

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• Comfortable working independently in a remote environment.

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• Comfortable working in hot and challenging site conditions.

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• OT experience is advantageous but not essential.

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