Infrastructure Support/Technical Team Manager
Job Description
Infrastructure Support/Technical Team Manager£40000 - 48000 GBP5% bonusHybrid WORKINGLocation: United Kingdom (Greater London) Type: PermanentInfrastructure Support Team ManagerHybrid / Flexible | Up to £48,000 + 5% Bonus | Career-Defining OpportunityAre you an experienced people leader with a background in IT infrastructure support? This is a standout opportunity to join one of the UK's leading Managed Service Providers, delivering critical technology services to customers in the UK defence sector.We're looking for someone who brings a people-first mindset, strong technical grounding across infrastructure technologies, and the confidence to lead high-performing teams in a dynamic, secure environment.What's in it for you? Salary : Up to £48,000 depending on experienceBonus : Annual 5% performance bonusBenefits : Private healthcare, life assurance, enhanced annual leave, and moreDevelopment : Industry certifications supported from day one (e.g.
ITIL), with a clear path for progressionWork-life balance : Family-first culture, flexible hybrid working, no on-call dutiesHours : Monday to Friday, 37-hour working weekWho we're looking for: Proven people manager : You've successfully led technical teams, carried out performance reviews, and driven workflow improvementsStrong communicator : Able to generate and present clear reports to senior stakeholders, with an eye for spotting areas of growth or process enhancementTechnically proficient : Solid understanding of Microsoft technologies - Windows OS, Windows Server, Active Directory, ExchangeExposure to virtualisation - VMware or equivalentExperience working with network devices - Cisco and/or JuniperKnowledge of Linux is a plusCertifications : ITIL v4 certification is desirable (or a willingness to gain this - fully sponsored by the company)Security Clearance : Active SC clearance required (or eligible to obtain) due to the nature of clients supportedAbout the Organisation:You'll be joining a world-class Managed Service Provider with a strong reputation for delivering excellence across the defence, government, and enterprise sectors. You'll work with intelligent, supportive colleagues and have access to best-in-class tools and training to do your job at the highest level.This is more than just a team management role - it's a career platform. You'll be trusted to lead, grow, and deliver within a business that invests in your long-term development.Interested?If you're ready to step into a strategic leadership role with genuine impact - we'd love to hear from you.Reference: AMC/TRO/TTM#throTPBN1_UKTJ