Infrastructure Manager

Infrastructure Engineer

Contract: Full-time | Location: Onsite at customer site (Buckinghamshire)

Salary: £42,000 | Immediate Start Available

We're looking for a hands-on Infrastructure / Network Manager to oversee and manage the IT infrastructure within a school. This is a client-facing role, acting as the technical lead on site and the go-to for all things IT. You’ll be managing both day-to-day operations and long-term strategy, reporting directly to senior school leadership.

Key Responsibilities:

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Act as the senior IT contact onsite – owning technical support and client relationships

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Manage and mentor onsite IT technicians

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Troubleshoot and resolve infrastructure issues (servers, networks, desktop)

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Maintain systems: Active Directory, DNS, DHCP, Exchange, VMware/Hyper-V, backup solutions (e.g. Veeam)

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Document systems and updates accurately in ticketing and support platforms

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Ensure SLAs are met and client satisfaction remains high

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Liaise with 3rd party suppliers where needed

The ideal skills mix would include:

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5+ years’ experience in onsite support (the absolute ideal would be any experience in schools/MATs)

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Strong knowledge of Windows Server environments (2003–2019), AD, Group Policy, DNS, DFS, etc.

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Confident in managing school-specific technologies and safeguarding standards

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Comfortable in high-level stakeholder meetings, including Trust CEOs

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Proven team leadership – managing, coaching, and mentoring junior staff

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Strong communication and documentation skills

Bonus If You Have:

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Experience with VoIP, wireless networks, AV

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Exposure to cloud and virtualisation tech (VMware, Hyper-V, SAN)

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Previous responsibility for CPD/training of IT support teams

This is a good role for someone who likes full ownership, isn't afraid to roll their sleeves up, and can confidently deal with senior stakeholders while managing a small team.

Interested?

Apply now with your CV – interviews happening quickly