Infrastructure Field Technician

Job DescriptionJob Description

**95% Nationwide Travel (Company Paid)***

***MUST have fire system/alarm/inspection experience***

Summary

The Infrastructure Technician is responsible for designing, installing, and maintaining structured cabling, access control, security camera systems, fire alarm systems, and automation infrastructure. This technician will serve clients both locally and across the U.S., often traveling to job sites. A commitment to our core value—Client First—is essential, with every interaction reflecting white-glove service and technical excellence. This role is ideal for someone self-motivated, highly skilled, and client-focused, who thrives in dynamic environments and values professionalism in both service and execution.

Key Responsibilities

Client Services

• Maintain a client-first approach in all work and communication
• Deliver prompt, professional, and courteous service to all clients
• Uphold company standards for excellent customer service
• Continuously look for ways to improve client satisfaction

Technical Responsibilities

• Travel up to 90% to client locations nationwide
• Install, terminate, and test CAT5e, CAT6, and fiber optic cabling systems
• Install and service fire systems, access control, AV, and CCTV systems
• Read and interpret blueprints, electrical layouts, and building plans
• Diagnose, troubleshoot, and repair infrastructure and low-voltage systems
• Ensure proper documentation of billable time, project updates, and inventory
• Maintain and track company equipment and client-provided products
• Communicate effectively with team members, clients, and leadership
• Represent the company professionally in appearance, behavior, and written communication
• Confirm project scope and materials before arriving at job sites
• Work with minimal supervision and manage multiple priorities
• Occasional weekend work or travel may be required
• Other duties as assigned

Qualifications

Required:

• High school diploma or equivalent
• Minimum of 3 years field experience with:
• Infrastructure wiring
• Access control systems
• Fire alarm systems, including inspection experience (mandatory)
• CCTV systems, IP cameras, and NVRs
• Ability to work at heights up to 30 feet via ladder or scissor lift
• Physically capable of standing, bending, stooping, twisting, and climbing for extended periods
• Comfortable in confined spaces and variable temperature conditions
• Strong troubleshooting and mechanical aptitude
• Proficient with basic computer applications and tools
• Excellent verbal and written communication skills
• Strong time management and organization skills
• Must be based preferably in Pennsylvania, but must be near a major airport

:

• Technical certifications or degree in a related field
• Experience with client-facing field work
• Familiarity with AV and integrated automation systems

AND MATHEMATICAL SKILLS

· Ability to read and speak English and comprehend simple instructions, short correspondence, and memos

· Ability to effectively present information in one-on-one and small group situations to clients and other employees

· Ability to effectively communicate with team members, clients, and supervisors

· Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals

· Ability to compute rates, ratio, and percent and to draw and interpret bar graphs

· Demonstrated engineering skills

CERTIFICATES, LICENSES, REGISTRATIONS

· A valid driver’s license, with clean record, is required

· NICET, ESA, OSHA or any low-voltage certification .

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Individuals may need to sit or stand as needed for an extended period
• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials
• Proper lifting techniques required
• Ability to work up to 30-ft height using a ladder or scissor lift
• Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects

WHY YOU’LL LOVE WORKING AT SCHULTZ TECHNOLOGY

At Schultz Technology, we pride ourselves on fostering an innovative, inclusive, and supportive work environment. We believe that a collaborative team drives success, and we are committed to creating an atmosphere where you can thrive, grow, and make a meaningful impact. We encourage you to bring your ideas, creativity, and energy to help shape our IT solutions and support the diverse needs of our organization.