Infrastructure Engineer in Baltimore

Job DescriptionJob DescriptionInfrastructure Engineer — Network FocusCompany: LiteCloudLocation: Baltimore, MD area (Hybrid — remote eligible after 30-day onboarding period)Salary: $90,000+, commensurate with experience About the RoleLiteCloud is a managed services and internet service provider in the Baltimore area, operating across MSP, residential ISP, commercial fiber, and datacenter environments. We're looking for an Infrastructure Engineer with a strong networking foundation to join our team. This is a generalist infrastructure role with a network-heavy tilt. We need someone who can work across the full stack — but who's strongest when the problem is routing, switching, or connectivity. We place a high value on documentation. The right candidate documents as they go, builds runbooks and diagrams as a matter of habit.. Required SkillsNetworking (Primary Focus)

• Routing & Switching — BGP, OSPF, VLANs, inter-VLAN routing, SAN switching
• Firewall Administration — FortiGate strongly ; general next-gen firewall experience required
• VPN Technologies — IPsec site-to-site, SD-WAN concepts
• Datacenter Infrastructure — Cross-connects, ISP handoffs, physical layer understanding
• Network Monitoring — PRTG / Zabbix, SNMP, syslog

 Systems & Infrastructure

• Virtualization — Hyper-V and/or VMware administration; Proxmox experience a plus
• Backup & DR — Veeam Backup & Replication; understanding of backup architecture, job management, and recovery workflows
• Microsoft 365 / Entra ID — Tenant administration, conditional access, basic security posture management
• Windows Server — Active Directory, DNS, DHCP, RDP/terminal services
• Documentation & Diagramming — Visio or draw.io; strong documentation habits are essential to this role

  / Bonus Skills

• FreePBX / Asterisk — SIP trunks, SBC configuration, Sangoma ecosystem
• Cambium cnMaestro / wireless backhaul
• Fiber and circuit management — carrier circuits, LOAs, circuit IDs
• Ciena MCP experience
• Proxmox / Linux server administration
• RMM tooling
• PowerShell scripting for automation and administration

 What We're Looking For

• 5–10 years of experience in infrastructure and/or network engineering, ideally with MSP or multi-client background
• A generalist who can own the full infrastructure stack, but whose depth is in networking
• Someone who treats documentation as a core part of the engineering work, not an afterthought
• A strong communicator with an MSP mentality — juggling multiple client environments, understanding scope boundaries, knowing when something is "ours" vs. the client's internal IT
• Self-directed and comfortable working with a small team where you own outcomes, not just tickets

 Certifications (Valued, Not Required)

• CCNA / CCNP
• Fortinet NSE4+
• CompTIA Network+, Server+, or Security+
• Microsoft certifications (AZ-104, AZ-500, or similar)
• VCP (VMware) or Veeam VMCE

What We Offer

• Salary: $90,000+, based on experience
• Autonomy — real ownership of infrastructure, not just executing runbooks
• Variety — MSP life means no two days are the same
• Growth path — opportunity for leadership responsibility as LiteCloud grows