Import Export Coordinator in Cincinnati

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Job DescriptionJob Description

About Us:
We are a fast-paced import/export logistics company specializing in Container Freight Station (CFS) operations. Our team is committed to delivering efficient, reliable, and customer-focused service across global supply chains.

Position Overview:
We are seeking a detail-oriented and proactive Customer Service Representative (CSR) to support our import/export and CFS operations. This role serves as a key point of contact for customers, carriers, and internal teams, ensuring smooth coordination of shipments and exceptional service delivery.

Key Responsibilities:

• Manage customer inquiries related to import/export shipments and CFS activities
• Coordinate with carriers, truckers, warehouses, and customs brokers
• Track shipments and provide timely updates to customers
• Process documentation (BOLs, arrival notices, delivery orders, etc.)
• Ensure compliance with import/export regulations and company procedures
• Resolve issues, delays, or discrepancies efficiently
• Maintain accurate records in internal systems
• Support warehouse and operations teams with scheduling and communication

Required Qualifications:

• Previous experience in logistics, freight forwarding, or CFS operations
• Strong understanding of import/export processes is a plus
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in Microsoft Office and logistics software systems
• Strong organizational and problem-solving skills

Key Qualities We’re Looking For:

• Attention to Detail: Able to manage documentation and avoid costly errors
• Strong Communication: Clear, professional interaction with customers and partners
• Problem-Solver Mindset: Quick thinking when handling delays or issues
• Time Management: Ability to prioritize and meet deadlines
• Team Player: Works well with operations, warehouse, and external partners
• Accountability: Takes ownership of tasks and follows through
• Adaptability: Comfortable in a dynamic, fast-moving environment
• Customer-Focused: Committed to delivering excellent service

Why Join Us:

• Competitive pay
• Growth opportunities within logistics and supply chain operations
• Supportive, team-oriented work environment

How to Apply:
Please submit your resume to sandra@vogtwarehouse.com with the subject line: CSR – Import/Export Application.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.