Hybrid Customer Service Representative in Houston
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Job DescriptionJob Description
We're looking for enthusiastic Hybrid Customer Service Representatives to provide outstanding support to our customers while enjoying a flexible work environment. This role allows you to split your time between working from home and collaborating with your team in the office.
You'll be responsible for managing customer inquiries, resolving issues, and ensuring that every customer receives top-quality assistance. Our ideal candidate is a team player with strong communication skills, attention to detail, and a genuine desire to help others.
Responsibilities:
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Maintain a positive, empathetic, and professional attitude when assisting customers
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Handle incoming calls, emails, and online requests with accuracy and care
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Process orders and update customer information in our system
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Work closely with teammates and supervisors to ensure smooth communication across departments
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Document customer interactions and follow up on open issues
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Contribute ideas to improve the overall service experience
Qualifications:
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High school diploma or GED
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Experience in a customer service or support role
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Strong computer and multitasking skills
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Self-motivated and able to stay organized in a hybrid setting
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Bilingual (English/Spanish)
Want to be considered for this opening immediately? Call our office at 713-680-9898! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.
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