HVAC Technician

Job DescriptionJob DescriptionJoin Our Team as an In-Store Appointment Setter – Make Every Interaction Count!

Are you a people-person who thrives in a fast-paced, customer-facing environment? Do you love the idea of being the friendly face of a trusted local brand while working flexible part-time hours? If you're ready to bring energy and authenticity to every conversation — this is your chance to shine!

Position: HVAC In-Store Appointment Setter
Location: Oregon City, OR
Schedule: Part-Time; Thursday - Sunday; 20-30 hours per week
Pay Range: $17 - $22 /hour (DOE)
Benefits: Sick Leave

Position Summary:
As an In-Store Appointment Setter, you'll represent Columbia NW Heating & Air, a company that has proudly served the Portland Metro area for over 30 years. Working within America’s #1 home improvement store in the Oregon City and Clackamas area, you’ll engage directly with customers to raise brand awareness, explain services, and schedule appointments with our expert technicians. This is a people-centered, purpose-driven role where your interpersonal skills and enthusiasm make a real impact.

Key Responsibilities:

• Be the Face of the Brand: Engage shoppers with warmth and professionalism, embodying the quality and reliability of Columbia NW.

• Set Appointments with Confidence: Use our intuitive app to schedule in-home consultations — no selling required, just friendly and informative interactions!

• Educate & Inform: Share pamphlets and flyers to help customers understand the benefits of our HVAC products and services.

• Master the Product Line: Learn the ins and outs of our offerings so you can respond to questions with ease and clarity.

• Gather Customer Insights: Collect valuable feedback and pass it along to our internal teams to improve service and engagement.

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