HVAC Service Technician

Job DescriptionJob Description

About the Role: As a HVAC Service Technician, you will be responsible for installation, maintenance, and repair residential HVAC systems. You will also be responsible for diagnosing and troubleshooting systems.

About Us: John Henry’s is dedicated to building and developing a team of outstanding individuals that provide premium quality products and 5-star service while sharing a total commitment to regularly exceeding the expectations of our customers - This is where you come in. John Henry’s is looking for a talented individual to take on the role of HVAC Service Technician at our Omaha location!

Key Responsibilities:

• Perform installation, maintenance, and repair of residential HVAC systems, including heating, cooling, and ventilation equipment.
• Diagnose and troubleshoot HVAC system issues to identify the root cause of malfunctions and recommend effective solutions.
• Conduct regular inspections and preventative maintenance to ensure optimal system performance and identify potential problems after they escalate.
• Install, repair, or replace components, such as compressors, motors, fans, thermostats, filters, and ductwork.
• Collaborate with team members to coordinate work schedules, prioritize service calls, and efficiently complete assignments.
• Communicate with customers in a professional and courteous manner, addressing their concerns, explaining repair options, and providing recommendations for system improvements.
• Accurately document service activities, including equipment status, repairs performed, parts used, and time spent on each job.
• Stay updated on industry advancements, best practices, and emerging technologies to continuously enhance technical skills and knowledge.

Qualifications:

• High school diploma or equivalent.
• Proven experience as a Residential Service HVAC Technician or similar role.
• Valid HVAC technician license/certification.
• Strong technical skills and proficiency in diagnosing and repairing residential HVAC systems.
• Solid knowledge of HVAC codes, regulations, and safety standards.
• Excellent problem-solving and troubleshooting abilities.
• Exceptional customer service and communication skills.
• Ability to work independently and efficiently manage time and workload.
• Physical stamina and the ability to work in various weather conditions and confined spaces.
• Valid driver's license with a clean driving record.

Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Why You’ll Want to Work Here:

• Comprehensive benefits package, including: Health, dental, and vision insurance, short and long term , life insurance, 401(k) with match, and more.
• Work-life balance
• Company provided uniforms
• Company provided technician vehicles
• Opportunity for movement, growth, and advancement
• Paid training opportunities
• Safety Training
• Weekly pay
• Vacation and sick leave
• New technology, including iPhone, iPad, & access to integrated software
• State of the art tools, parts, and supplies
• Company sponsored employee events
• A culture of teamwork, strong work ethic, integrity, and support. We care about our team and do a lot more than just work together. You will love our company culture, and you will build life-long friendships at John Henry’s!

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

John Henry's is an equal opportunity employer, considering all applicants for employment regardless of , , , , , , origin, ancestry, citizenship, , marital status, physical , , genetic information, or any other characteristic protected by state of federal law.