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HVAC Service Tech

Job DescriptionJob DescriptionEmployment that is a breath of fresh air.

Are you ready to elevate your career with a company that values quality craftsmanship and customer satisfaction? Vailes Home Improvement Services, a family-owned business, is seeking dedicated professionals to join our team. With a strong commitment to excellence in HVAC, plumbing, and home improvement, we provide a supportive work environment that fosters growth and balance. If you're looking for a rewarding career with a company that prioritizes both professional development and employee satisfaction, we’d love to welcome you to the Vailes team!

What's In It For You:

  • Competitive Pay
  • Insurance Options
  • PTO + Paid Holidays (From Day 1!)
  • IRA With Company Match
  • Work - Life Balance
  • Office Celebrations
  • Fun Team Events
  • Ongoing Support & Development

The position of HVAC Service Tech is to diagnose and repair heating and cooling systems and lead customer to informed and confident buying decisions!

Responsibilities:

  • Complete all general HVAC in-home, service calls.
  • Establish customer rapport to sell the right products and services.
  • Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.  
  • Educate and assist customers in choosing the best finance options and maintenance plans.
  • Explain replacement opportunities for aging, inefficient or underperforming systems.
  • Understand your service criteria and hold yourself accountable for exceeding revenue goals.
  • Show yourself as professional and knowledgeable to win new referrals and repeat business.
  • Work along side customer service and dispatch to ensure overall success of the business.
  • Maintain a clean, organized job site and well inventoried truck.
  • Participate actively in all training exercises, morning meetings, trade shows and retreats.
  • Train and mentor apprentices to ensure quick, accurate repairs and installations.
  • Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

Requirements:

  • Licensed with knowledge of local HVAC codes and ability to make on-the-job applications.
  • Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams.
  • Continued education and training to obtain NATE certification.
  • Clean, safe driving record.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • High integrity with advanced social skills and ability to make solid connections.
  • Strong desire to be a better technician tomorrow than you are today.  
  • Competitive individual contributor who also loves to win as a team. 


We are an equal opportunity employer.

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HVAC Service Tech

Fishersville, VA
Full time

Published on 07/21/2025

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