HVAC - Service Field Technician (Chiller/Data Center) in New York
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Job DescriptionJob DescriptionSalary: 85K-105K
Are you a skilled HVAC Technician looking to work with a pioneer and global leader in high-efficiency, oil-free chillers? Look no further join Smardt and be part of an innovative team driving the future of sustainable cooling solutions!
Position Overview
Based in New York, the HVAC Field Service Technician is responsible for delivering outstanding customer service through on-site visits, phone support, or remote diagnostics. You will play a key role in chiller startup/commissioning, troubleshooting, warranty support, and maintenance.
Key Responsibilities
- Provide exceptional technical service on Smardt chillers (indoor/outdoor).
- Perform startups, commissioning, troubleshooting, warranty work, and routine maintenance.
- Travel within the local market (and occasionally beyond, as required).
- Communicate clearly with customers to guide them on equipment operation and maintenance.
- Diagnose and resolve operational problems with accuracy and professionalism.
- Complete installations and equipment deliveries/removals according to company standards.
- Maintain availability for on-call emergency service (approx. 1 week every 12 months).
- Keep customers informed of service performed and any outstanding issues.
- Ensure all tools, testing devices, and equipment are safe and properly maintained.
- Recommend repair or replacement options to customers when appropriate.
- Promote service agreements and add-on work to support customer needs.
- Leverage technical support from head office when required.
- Assist with other related tasks as assigned by management.
Qualifications
- Minimum 4 years of HVAC field service experience (chiller experience strongly ).
- Experience with Turbocor / magnetic bearing systems is an asset.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Highly organized, with the ability to work independently or as part of a team.
What We Offer
- Competitive salary
- 100% employer-paid basic group insurance
- 401(k) plan with up to 6% employer match
- Training and professional development programs
- Annual performance reviews and career advancement opportunities
- A dynamic and growing business in a sustainable industry
Equal Employment Opportunity
Smardt is an equal opportunity employer committed to fostering an inclusive and diverse workplace where every individual is treated with dignity and respect. We do not discriminate based on , , , (including , , or ), , , , genetic information, military or veteran status, marital status, or any other characteristic protected by law.
We comply with all applicable U.S. laws, including the Americans with Disabilities Act (ADA) and state-specific human rights legislation. We provide reasonable accommodations for individuals with disabilities and sincerely held beliefs.
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