HVAC Service Dispatch Coordinator

Job DescriptionJob Description

Christian Brothers Mechanical LLC

We have been setting the standard for HVAC services in Austell GA since 1999. Our family-owned business takes pride in providing a blend of traditional values and modern expertise. We focus on reliability, integrity, and customer satisfaction, and are dedicated to serving our community with excellence.

We are hiring a serviced coordinator to ensure our technicians are busy throughout the year and the ability to identify problems quickly and find solutions.

Position: HVAC Service Dispatcher - Coordinator

Pay: $18.00 - $22.00 per hour plus spiffs

Work schedule: Monday Through Friday

Work Hours: 8:00am - 5:00pm

Benefits:

• Colonial Life Insurance
• Cancer, dental, life, and accidental insurance
• 40 hours of vacation
• 6 paid holidays + flex days
• 401K

What you will be doing:

• Answering incoming calls
• Outbound calls
• Scheduling service calls and dispatching technicians
• Maintaining and updating dispatch board
• Create work orders
• Support service technicians with questions about customers, scheduling, parts etc.
• Register equipment
• Follow up with customers on service
• Customer service

Relevant skills / Experience:

• 3 years of customer service experience
• HVAC or similar industry experience desired
• Proficient using Microsoft Office, Word, Excel etc.
• Ability to be flexible and adapt to change in a busy work environment
• Clear communication skills both verbal and written
• Willingness to learn HVAC products
• Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment

Check us out online: www.christianbrothersmechanical.com