HVAC Dispatcher

Job DescriptionJob Description
Job SummaryLooking to hire an individual with a great personality and great customer service skills. Able to answer multiple phone lines, set up appointments, and dispatch techs to jobs. Must have basic computer skills. Quickbooks and Field Edge understanding is a plus. Able to maintain customer records and files. General office duties. Great pay and benefits. 

Responsibilities 

• Receive inbound emergency and non-emergency calls 
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Qualifications

• High school diploma/GED
• Excellent typing and data entry skills 
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure

Please follow up on applications via Indeed or emailing accounting@extremeclimatesinc.com.