HVAC Customer Service

Job DescriptionJob Description

Are you seeking the opportunity to be a part of an amazing company? Do you enjoy a busy day where the hours just fly by? Are you seeking a family-owned company who treat their employees like gold? If so, this might be the role for you!

A growing HVAC and Construction group is seeking a phone and light email Customer Service Coordinator.

Duties include:

• Provide Customer Service via phone (and light email) to customers
• Answer questions and determine next steps, escalate to Dispatch if needed
• Check on any issues that may escalate and ensure clients service needs are met

Qualifications:

• 2+ years customer service 
• Experience with residential trades call center or customer service- plumbing, HVAC, Pest Control, Alarm System, etc
• Able to work a 10 am-7 pm shift

Benefits:

• Medical- 3 plans
• Dental
• Vision
• 401K with match
• Paid time off and paid holidays
• Life insurance
• Company paid cruise- hasn't happened during Covid but looking at re-starting
• No vaccine requirement

Perks:

• Role includes a wonderful company that treats it's employees well
• Friendly office
• Room for growth
• Casual attire

If this sounds like you then apply today!

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