HR Program Manager in Charlotte

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Job DescriptionJob Description

HR PROGRAM MANAGER

About us - NearU is a people-centric, process-driven, and technology-enabled customer service platform dedicated to revolutionizing the home services industry by vastly improving the customer and employee experience.

Location - Corporate HQ - Charlotte, NC - hybrid role - onsite Mon - Thurs weekly.

The role - The HR Program Manager will be a key member of our team, you will partner with our Regional and Branch teams to drive several key initiatives that support our HR strategy. We will be looking to you to be responsible for driving the operationalization of our HR strategy, running multiple projects, ensuring alignment in developing scalable HR processes and programs that support growth and transformation.

RESPONSIBILITIES

• Analyze, design, develop, implement and evaluate assigned HR programs and initiatives.
• Effectively manage HR projects – Develop project tracking, work on multiple work streams, communicate and manage others within the project team.
• Collaborate with cross-functional teams to align HR programs with business objectives.
• Assess programs effectiveness through HR metrics and analytics.
• Serve as a key point of contact for program-related inquires and develop and deploy program communication.
• Build strong relationships with regional and branch employees at all levels to gather insights for current and future programs.
• Identify, design, develop, and/or implement learning and development programs that support the full employment lifecycle, including onboarding, professional and career development, manager essentials and leadership development.
• Develop, implement and manage a technical license program in collaboration with branch leadership.
• Manage employee surveys
• Manage the company wide performance, compensation and talent management programs and processes.

REQUIREMENTS

• 7+ years’ experience in human resources; specific experience in managing HR programs and training initiatives.
• Excellent verbal and written communication skills
• Strong organizational and analytical skills, with excellent attention to detail
• Project management skills
• Ability to manage multiple priorities in a fast-paced environment and work with minimal oversight
• Maintain a high level of professionalism, leadership presence, demeanor, ethics and image of self and subordinates
• Proficient in MS Office Suite and document management systems
• Bachelors degree in Human Resources or other related field, or extensive experience within HR.
• Experience working within a HR Information System
• Travel will be minimal for gathering program feedback and roll outs.

We offer benefits including: Medical, Dental, Vision, Life, 401k, Paid Time Off & additional voluntary benefits

Company DescriptionWe are People-Centric & Process-Driven
NearU is a family of home services companies led by some of the most prominent veterans and visionaries in our industry. We seek to acquire strong, local HVAC, plumbing, and electrical brands, that serve both the residential and light commercial markets. We retain the employees and management teams of the companies we acquire, and provide them with the resources and processes they need to better the lives of their customers, employees, and communities.
NearU is a family of home services companies specializing in HVAC repair, installation, and maintenance. By improving customer experience, technology adoption, business processes, and talent management, we seek to raise the bar of success in our industry and drive growth for our family of companies.

We believe that better outcomes occur when everyone's interests are aligned: customers, employees, distributors, and business owners. To ensure collective success, we focus on long-term growth initiatives that provide all stakeholders with the resources and opportunities they need to thrive.
NearU's mission is to deliver better service outcomes for our customers, better growth opportunities for our employees, and better transitions for business owners looking to sell their companies. Our seasoned leadership team uses proven industry playbooks, provides engaged strategic direction, and invests in cutting-edge operational and technological infrastructure in order to drive growth for our family of companies. NearU’s business approach is data driven and methodical, with consistent execution.Company DescriptionWe are People-Centric & Process-Driven\r\nNearU is a family of home services companies led by some of the most prominent veterans and visionaries in our industry. We seek to acquire strong, local HVAC, plumbing, and electrical brands, that serve both the residential and light commercial markets. We retain the employees and management teams of the companies we acquire, and provide them with the resources and processes they need to better the lives of their customers, employees, and communities.\r\nNearU is a family of home services companies specializing in HVAC repair, installation, and maintenance. By improving customer experience, technology adoption, business processes, and talent management, we seek to raise the bar of success in our industry and drive growth for our family of companies.\r\n\r\nWe believe that better outcomes occur when everyone's interests are aligned: customers, employees, distributors, and business owners. To ensure collective success, we focus on long-term growth initiatives that provide all stakeholders with the resources and opportunities they need to thrive.\r\nNearU's mission is to deliver better service outcomes for our customers, better growth opportunities for our employees, and better transitions for business owners looking to sell their companies. Our seasoned leadership team uses proven industry playbooks, provides engaged strategic direction, and invests in cutting-edge operational and technological infrastructure in order to drive growth for our family of companies. NearU’s business approach is data driven and methodical, with consistent execution.

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