Honda Service to Sales Specialist, Vehicle Exchange Program Consultant

Job DescriptionJob Description

Service to Sales Specialist. Vehicle Exchange Program Salesperson.

Position Overview:
We are seeking a personable and customer-focused Salesperson to join our Vehicle Exchange Program. In this unique role, you’ll engage service customers with a comfortable, consultative approach, offering trade-in evaluations and vehicle upgrade options as added benefits to their service visits. As a Service to Sales Specialist, you will guide clients in comparing the advantages of upgrading to a newer vehicle—highlighting special incentives, warranties and new technology—versus the ongoing costs of maintaining their current vehicle, depreciation, warranty expiration, outdated technology, and declining performance. Service to Sales requires a low-pressure, relaxed, and informative sales process. Our goal is to ensure that all targeted service clients fully understand their options and receive the information they need to make confident decisions 

Compensation is $30/hour plus commission, with a full benefits package and paid vacation time. 

Key Responsibilities:

• Customer Engagement: Build rapport with service customers, providing insights into their vehicle’s value and upgrade options with a friendly, low-pressure approach.
• Consultative Sales: Educate customers on the benefits of trading up based on their vehicle’s condition, financial position, and needs, using advanced dealership tools like Kelley Blue Book ICO and Automotive Mastermind. 
• Follow-Up: Maintain ongoing communication with customers who express interest but need more time, fostering trust and relationship continuity.
• Team Collaboration: Partner with other 'service to sales specialists' and 'service advisors' to identify and engage high-potential leads and add value to their service visits by providing insights and customized offers. 

What We’re Looking For:

• Customer-Centric Focus: Passion for helping customers make informed decisions through a consultative, educational style.
• Sales / Customer Service Experience: Prior experience in automotive sales is ideal, but we’re open to coaching motivated individuals with applicable customer service experience. 
• Excellent Communicator: Confidently engage and listen to customers to uncover needs and present tailored solutions.

Why Join Us:

• Supportive Compensation & Benefits: Competitive base pay, strong commission potential, health benefits, 401(k).& paid time off. 
• Team Support: The 'Service to Sales' Team will work as a unit to support each-other and deliver best customer experience and earning potential.  
• Career Growth: Continuous training and opportunities to advance within a collaborative, growth-focused team.
• Fulfilling Work Environment: Work where your focus is on genuinely helping customers without high-pressure tactics.

About Us:

At Mile High Honda & Acura, we do things differently. Our commitment to relationship-based sales & service sets us apart from other Denver dealerships. We focus on building lasting connections with our customers, prioritizing dedication, integrity, and trust in every interaction.

Our Location:

Situated in beautiful Denver, Colorado, our dealership is surrounded by a vibrant community. Enjoy the blend of city life and the charm of nearby Aurora and Centennial, known for their friendly, progressive, and family-oriented atmosphere.

Ready to advance your career and be part of a top-notch team? Apply today and discover what makes Mile High Honda & Acura a great place to work!

We are an equal opportunity employer. All applicants will be considered for employment without attention to , , , , , , , veteran or status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.