Hearth Installation Services Coordinator

Job DescriptionJob Description

Welcome to the heart of C Bennett Building Supply Inc., where every fireplace, every firepit, every grill and every satisfied customer tell a story of excellence. Are you ready to become the hero of our narrative? Picture yourself as our newest full-time entry-level Hearth Installation Services Coordinator in the bustling hub of O'Fallon, MO. Join us and unlock a world of opportunities, competitive pay (starting at $24 per hour based on experience), and a supportive environment where your talents can flourish. You can also enjoy the following benefits:

• Health

• Dental

• Retirement benefits

• Exclusive employee discounts

• Supportive work environment where your growth and success are valued

WHAT'S YOUR DAY LIKE?
As an entry-level Hearth Installation Services Coordinator, your days will be filled with purpose and excitement. You'll be answering calls and meticulously filling out call log sheets, ensuring every detail is captured for seamless follow-up in a timely fashion. Throughout the day, you'll be the guardian of our internal processes which will result in a smooth workflow for better customer satisfaction. Making reminder calls to confirm appointments and providing updates on product availability will be part of the daily routine. You will also pull and print tickets for the next day's routes, ensuring our operations run like a well-oiled machine.

You'll also meticulously close out completed tickets, file claims, and verify the accuracy of every transaction. Incomplete tickets? No problem. You'll spring into action, adding necessary parts, filing claims, and updating internal notes to keep everyone in the loop. You'll also check work order processing tickets, follow up on product ETAs, and provide timely updates to our valued customers.

WHO ARE WE?
Our family-owned business has offered premium building products for thousands of homes since 1980. We are proud to serve the needs of everyone, from professional builders to interior designers to homeowners. Our continued success is attributed to our loyal employees. We appreciate their efforts and strive to create a comfortable work atmosphere and encourage growth. We are like a family here and have many employees who have been with us from the start. Join our company and see what we can do for you.

WHAT'S NEEDED FROM HEARTH INSTALLATION SERVICES COORDINATOR?
We're looking for someone who can work full-time while meeting the following qualifications:

• Basic Microsoft Suite experience and knowledge

• Professional and effective communication skills, whether you're chatting in person, on the phone, or through email

• Strong organizational skills

• Adaptability and flexibility

Installation Service Coordination experience is but not required. Ready to embark on this exciting entry-level journey with us? Take the first step by completing our initial 3-minute, mobile-friendly application. Apply now and join our amazing team at C Bennett Building Supply Inc.!

Job Posted by ApplicantPro