GIS Business Analyst

Job DescriptionJob Description

Why CCI?  CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience.  Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees.  We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable.  We value our employees’ hard work and determination and REWARD results all while having fun!  

Our mission is innovating tomorrow’s solutions today.

We are seeking a GIS Business Analyst who will utilize geospatial data to enhance network planning, market analysis, and infrastructure deployment. This role involves evaluating coverage areas, customer demographics, and asset locations to support data-driven decision-making and optimize service delivery for clients.

Responsibilities

• Apply a strong understanding of utility design and engineering principles to support informed decision-making.
• Analyze, interpret, and visualize spatial data related to fiber optic, wireless, and broadband infrastructure.
• Design, develop, and maintain geospatial dashboards, maps, and reports to support Strategic planning and operational needs.
• Integrate and analyze diverse datasets including Federal Communications Commission (FCC), Broadband Data Collection (BDC), Telecommunications and Information Administration (NTIA) Fabric, and internal network asset data.
• Experience using Power BI and Smallworld GIS.
• Advanced knowledge of GIS software, collection tools, and equipment.
• Experience with Excel, SQL, and scripting tools (e.g., Python, FME, and Model Builder for automation).
• Collaborate cross-functionally with engineering, planning, and sales teams to identify coverage gaps, service opportunities, and market trends.
• Build predictive models and conduct site suitability analyses using ESRI GIS tools.
• Support broadband grant applications and compliance reporting with accurate and defensible spatial data.
• Translate complex spatial analytics into actionable business intelligence for both technical and non-technical stakeholders.
• Maintain spatial databases and documentation, ensuring data integrity, consistency, and usability.
• Assist with process automation and workflow optimization for data imports, spatial queries, and reporting.
• Meeting with Project Designers to review project data and the ability to input that data into ESRI or similar software.
• Maintain confidentiality on all data and information relative to customer and sensitive internal reports.
• Perform other related duties as assigned by management.

Qualifications

• 2+ years of experience in a GIS business analysis role; 1+ year in the telecom or utilities sector.
• Proficiency in ESRI GIS software: ArcGIS Pro, ArcGIS Online, etc.
• Proficient with Microsoft Office and other web-based applications with the ability to learn new software programs.
• Proficiency in geospatial analysis and data visualization.
• Strong understanding of telecommunications networks, including fiber, wireless, and backbone infrastructure.
• Experience with data integration, cleaning, and transformation processes.
• Familiarity with key telecom data sources such as FCC Form 477, Broadband Data Collection (BDC), and NTIA Broadband Fabric.
• Solid knowledge of telecommunications methodologies, tools, and software.
• Business intelligence and reporting expertise.
• Strong analytical, critical thinking, and problem-solving skills.
• Proven ability to identify and implement process improvements through innovative techniques, technologies, or concepts.
• Excellent communication, negotiation, and presentation skills.
• Ability to clearly convey insights and collaborate effectively across departments.
• Strong interpersonal skills with the ability to work well with diverse teams.
• Highly organized with the ability to manage and prioritize multiple projects simultaneously.
• Detail-oriented with a consistent ability to meet strict deadlines.
• Self-motivated, resourceful, and capable of working independently with minimal supervision.
• Demonstrated ability to align with corporate values, understand company vision, and model leadership behaviors.
• The ability to work independently with minimal supervision.
• Ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.

Shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST. Must be flexible, and willing and able to work outside normal business hours as necessary.

Additional Information

• Must have a valid driver’s license and a good driving record.
• Approximately 25% overnight travel, as needed, to complete job responsibilities.
• Must have flexibility and willingness to work outside of normal business hours as needed.

CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.