General Service Technician / Service Advisor Hybrid - Tire Tracks - Plano

Job DescriptionJob DescriptionDescription:

Tire Tracks, a full-service auto-repair shop serving the local and surrounding Plano communities, is looking for an experienced GENERAL SERVICE TECHNICIAN that has superior customer service skills, and has an interest in assisting our SERVICE ADVISORS with answering phones and scheduling appointments for our customers from time-to-time! This unique role is ideal for someone looking to expand their knowledge, whether it be in the front or back of our shop.

EARN: $18 - $22 an hour

SHOP ADDRESS: 3955 Turner Ave, Plano, IL 60545

HOURS: M-F: 8AM-5PM CST

HERE’S WHAT WE PROMISE OUR AUTOMOTIVE TECHNICIANS

• Full Benefits Pkg: Medical, Dental, Vision, Short & Long-Term & $25K Basic Life & AD&D 100% Employer Paid - Available Day 1! + 401K Match @ 90 Days & 1 WK Paid Paternal Leave.
• 80 HRS of Front-Loaded PAID TIME OFF/YR w/Potential Match of your current PTO* + 6 Paid Holidays…AND OUR SHOP CLOSES ON WEEKENDS!
• Training/Career Advancement – We are big on personal growth and continuing education for our team and it’s one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills.

Tire Tracks is supported by the GreatWater 360 Auto Care network. This partnership promotes a local shop culture and management while providing personal benefits, shop resources, technology, and training for automotive technicians that a typical local shop could not match.

Requirements:

• At least 1 year of customer service / sales experience.
• Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
• At least 6 months - 1 year Automotive Technician experience or a combination of experience and school training for this position.
• Willingness to obtain state certifications or corresponding ASE certifications.