General Manager - HVAC in Norwalk

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Job DescriptionJob DescriptionBenefits:

• Career Advancement Opportunities
• Company Laptop
• Competitive salary
• Flexible schedule
• 401(k)
• Bonus based on performance
• Company car
• Free uniforms
• Paid time off
• Stock options plan
• Training & development

About the Role
Were looking for a licensed General Manager to lead a growing residential and light commercial HVAC business based out of Norwalk, CT. This is a hands-on leadership role responsible for daily operations, financial performance, and team success. The GM runs the business like an owner driving results, building culture, and ensuring every customer experience meets the highest standards.
Note: An active Connecticut S1 HVAC license is required for this position

What Youll Do
Own the P&L: Hit revenue, gross margin, and profitability goals
Run operations: Oversee dispatch, scheduling, inventory, and fleet management. Improve systems and eliminate bottlenecks
Lead the team: Recruit, train, and motivate technicians and office staff; hold everyone accountable to results and standards
Deliver excellence: Ensure jobs are completed safely, efficiently, and at the quality customers expect.
Track performance: Monitor KPIs like booked calls, conversion rate, average ticket, technician efficiency, and customer satisfaction
Partner with ownership: Report on results, forecast performance, and develop growth plans.
Promote the brand: Represent the business in the community with professionalism and integrity. Build customer loyalty and referrals

Who You Are
Active Connecticut S1 HVAC Contractor License
8+ years of experience in residential HVAC, plumbing, or other home services
5+ years managing people, operations, and budgets
Proven track record of hitting revenue and margin goals
Comfortable leading both field and office teams
Strong problem-solver who thrives on accountability and continuous improvement
Tech-savvy (ServiceTitan or similar software experience a plus)
EPA certification and bachelors degree or equivalent experience

Why Join Us
Freedom to run the business with the support of a franchise system
Competitive pay with meaningful performance bonuses
Growth potential as the business expands to new territories
Collaborative, owner-backed environment no corporate bureaucracy

Schedule
Full-time; may include occasional evening/weekend coverage during peak periods

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.