Garage Door Service Technician

Job DescriptionJob Description

Are you a skilled technician tired of the same routine garage doors and basic spring replacements? At Southwest Garage Doors, we believe in setting our team up for success. That’s why we provide fully equipped trucks with the right tools, parts, and organization—so you can focus on doing your best work.

We’re not your average garage door company. As Phoenix’s premier high-end custom garage door supplier, we specialize in installing some of the most stunning, unique, and custom-built garage doors available. Every project brings something new, challenging, and rewarding.

We’re looking for a technician who’s ready to grow, take on exciting projects, and thrive in a supportive company culture. If you want more than just another job—and are ready to be part of something bigger—we want you on our team!

Compensation:

$55,000 - $75,000

Responsibilities:

• Provide a complete evaluation and precise diagnosis of any issues with the current system, after which present the customer with their options
• Include yourself in all workplace activities and adhere to all rules and regulations
• Attend appointments within the window that has been given to the client
• Accurately measure openings for installation and site checks for bigger jobs
• Use software to take notes, create quotes, and send invoices

• Clean & Professional Work! ("This is good enough" will not fly here)
• Pick up or load garage doors at our office, needed for the day
• Install different manufacturers' types of garage doors: Martin, Amarr, Hormann, Clopay, CHI, Elegant, Ranch House True Wood Doors, Schweiss Hanger Doors, Commercial Sectionals, Commercial Rolling Steels, Security Shutters, Exterior Screens
• Configure Replacement Spring combos
• Repair various types of garage doors and openers
• Products, buildings, and applications differ case by case; the candidate must be able to choose the best solutions for each application as it pertains to safety, functionality, and performance
• The Repair Technician will also troubleshoot, repair, and perform periodic maintenance on new and existing equipment

Qualifications:

• Comfortable with using power and hand tools
• For this role, you need to have outstanding skills in providing service to customers
• Skills in communication, listening, and working well with others are a must
• A solid understanding of electrical circuitry and connections
• Skills in math and the ability to solve problems are required, as is the ability to use a measuring tape

• Previous experience servicing/installing garage doors - knowledge of the principles, techniques, equipment, and supplies used in the residential garage door service
• Mechanical aptitude – knowledge and skill in using various hand and power tools
• Ability to establish and maintain effective working relationships with other employees and the general public
• Clear communicator, charismatic, and comfortable in face-to-face client interactions
• Team player; strong collaboration skills
• Training experience, preferably
• Be a self-starter with the ability to operate without direct supervision at all times
• Ability to troubleshoot, think independently, and problem-solve
• Organized and methodical work ethic
• Basic math and legible handwriting
• Punctual and excellent attendance record

About Company

Since 2016, Southwest Garage Doors has been a design, build, and install/service company. We work with the top builders & discerning clients in the state of Arizona to create the most innovative and impactful garage doors possible. We focus on quality, craftsmanship, and efficiency to offer clients an experience they can't get anywhere else. Garage doors have become a true statement piece for homes today. Join our growing team & culture today!