Flooring Installation Manager

Job DescriptionJob DescriptionBenefits:

• 401(k) matching
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off

Job Operations

• Monitor quality standards with regular inspections of installations
• Ability to take care of small punch items and repairs as they arise
• Work closely with project team to drive awareness of problems and correct them early in the installation process
• Communicates corrective actions needed with installers to project management
• Documents visits by submitting daily punch reports to project management
• Receives and confirms jobsite deliveries as needed; followed up by routine inventory reports
• Oversee the daily operations of the warehouse, including inventory management, receiving, storage, and dispatch of materials.
• Implement efficient warehouse processes and ensure the timely and accurate delivery of materials to installation sites.
• Maintain an organized, safe, and clean warehouse environment.

Safety

• Ensure all installation and warehouse activities comply with local, state, and federal safety regulations and company policies.
• Conduct regular safety training sessions and enforce safety protocols on all job sites and in the warehouse.
• Investigate and report any accidents or incidents, implementing corrective actions as necessary.

Communication

• Responsible to enhance productivity of department through effective written and verbal communication
• All correspondence must be in a professional manner
• Able to provide corrective feedback

Customer Service

• Continuously improve customer satisfaction.
• Follow up all complaints within 48-hour time period with the customer

Sales

• Must be focused on customer retention at all times
• Demonstrates a thorough understanding of product information and instills confidence with clients

People

• Actively recruits installers for all flooring aspects including but not limited to carpet, laminate, luxury vinyl plank and tile, sheet vinyl, hardwood installations as opportunities present themselves.

WORK REQUIREMENTS:


Scheduling:

• Employee will work Monday through Friday; however, employee will be included on the Saturday rotation as needed.

Experience Level:

• 7-10 years flooring experience
• Installation experience
• Ability to manage multiple crews at once

Physical:

• Ability to work on multiple tasks
• Pleasant and clearly understandable phone voice
• Ability to lift and carry 40+ lbs.
• Loading and unloading materials and equipment by hand
• Ability to operate forklift and other equipment relating to flooring installations
• Must be able to move about to visit customers routinely
• Ability to drive in vehicle for long periods of time and make numerous stops
• Ability to work indoors and outside in varying temperatures

Technical:

• Microsoft Office
• Microsoft Excel
• IPAD proficient
• Measure Square
• Flooring Software
• Blueprints
• Forklift