Fire & Security Service Engineer in Croydon

Job Description

Fire & Security Service Engineer | South London | Up to £41,000 + OTE £50,000+\n\nJoin a Leading NSI Gold Approved Fire & Security Specialist\n\nWe are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK.\n\nDue to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Croydon, South London, and the surrounding areas.\n\nThis is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression.\n\nThe Role\n\nAs a Fire & Security Service Engineer, you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites.\n\nYour responsibilities will include:\n\nPlanned preventative maintenance (PPM)\nReactive fault finding and repairs\nDiagnosing and resolving system issues efficiently\nEnsuring systems remain fully operational and compliant\nDelivering exceptional customer service on-site\nCompleting service documentation accurately and professionally\nYou'll work across a variety of systems including:\n\nFire Alarms\nCCTV\nAccess Control\nIntruder Alarms\nThis role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high-quality workmanship, and values building strong customer relationships.\n\nWhat We're Looking For\n\nProven experience servicing Fire & Security systems\nStrong fault-finding and diagnostic skills\nExperience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems\nGood technical knowledge and problem-solving ability\nProfessional, customer-focused approach\nFull UK Driving Licence\n\nSalary & Benefits\n\nFinancial Package\n\n£30,000 – £41,000 basic salary (DOE)\nOvertime available after 40 hours:\n\n1.5x rate Monday–Saturday\n2x rate Sundays & Bank Holidays\n\nPaid travel time (excluding the first and last 30 minutes of each day)\n£180 standby allowance per week on call\nCall-outs paid at overtime rates with door-to-door travel\nRest time provided for overnight call-outs\nUp to £2,000 annual bonus, paid quarterly based on individual KPI performance\nCompany Vehicle & Equipment\n\nElectric company van with personal use permitted\nSpecialist plant and equipment provided\nFuel and operational costs covered\nHand tools excluded\nEmployee Benefits\n\n33 days annual leave including Bank Holidays\nHoliday purchase scheme\nWorkplace pension scheme\nLife assurance\nChildcare vouchers\nShare Incentive Plan (subject to enrolment)\n24/7 Virtual GP service\nEmployee Assistance Programme\nTraining & Development\n\nAnnual performance review and career planning\nOngoing manufacturer and industry training\nAccess to internal Learning Hub\nTavcom training courses\nGenuine opportunities for career progression within a growing organisation\n\nWhy Join?\n\nJoin a respected NSI Gold Approved business\nExcellent earning potential through overtime and bonus schemes\nStrong engineering and technical support network\nOngoing investment in training and development\nStable, long-term career opportunity with a growing company\nSupportive team culture that values its engineers\n\nInterested?\n\nIf you're an experienced Fire & Security Service Engineer looking to join a professional and growing organisation that rewards hard work and invests in its people, we'd love to hear from you.\n\nApply today with your CV or contact Courtney Gilgunn at SER Limited for a confidential discussion.\n\nSER-IN