Job DescriptionJob Description
Spectrum Safety Solutions:
With approximately 1,500 employees operating in more than 20 countries, Spectrum Safety Solutions is a global leader in fire detection and suppression solutions for high-hazard applications across verticals such as critical infrastructure, oil and gas, marine and clean energy. Our global team leverages strong customer relationships across four recognized brands, Det-Tronics, Marioff, Autronica, and Fireye, to deliver differentiated lifecycle solutions and advance growth across key segments. Carved out from Carrier’s Fire & Security business in July 2024, Spectrum Safety Solutions is now a privately-held company under the ownership of Sentinel Capital Partners.
Det-Tronics:
We make the world a better place to live! At Spectrum’s Det-Tronics, we build and maintain comfortable, accessible, efficient, healthy, safe, secure, and sustainable environments. Det-Tronics is a $180M technologically innovative, projects-based global brand protecting customers in many challenging environments with high end flame and gas detection products and systems. Det-Tronics is a part of Spectrum Safety Solutions and has a global footprint with manufacturing sites in the U.S. and sales presence in all key geographies.
About This Role:
This position is a key technical resource for the global sales and service teams and is responsible for promoting the proper application of Det-Tronics specialty detection products, and system solutions with primary focus on systems. Working in conjunction with sales, field service, customer service, project teams, engineering and marketing, the Application Engineer is a key technical advisor and product advocate who identifies and helps implement solutions in pursuit of customer satisfaction and company goals in all stages of the sales cycle. The Application Engineer must be able to establish and maintain effective relationships with all stakeholders.
Key Responsibilities:
Assists in the definition, development and implementation of systems product application solutions globally as defined by customer and code requirements
Resolves technical product and application issues for customers - consistent with the company mission, values, and financial objectives
Provides pre-sales support to customers and sales teams
Assists in the design and development of new products and sales tools
Maintains relationships with industry stakeholders and supports conferences and trade shows
Creates reports and trip summaries in support of projects and proposals
Performs technical / product training for salespeople and customers
Travels as needed to assist project teams with on-site commissioning and testing
Basic Qualifications:
2 year degree or certification from a technical school
2 years of experience in technical product support
Valid driver’s license
Qualifications:
Bachelor’s Degree
Good technical aptitude in process automation or safety systems and their integration
Experience with implementing process automation or safety systems
Technical aptitude in communications protocols (Modbus, Ethernet, and HART) and their application
Comfortable with a lexicon of DCS, PAC, PLC, SIS, DI, DO, AI, IEC, and 61508
Proven organizational skills with demonstrated ability to perform and prioritize multiple tasks
Good interpersonal skills and the ability to build relationships with key stakeholders to influence others in a diverse and dynamic work environment
Good written and verbal communications skills
Ability to communicate and work effectively with customers worldwide
Forward thinker who actively seeks opportunities and proposes solutions
Ability to travel, including on short notice
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