Field Technician Security Systems

Job DescriptionJob Description

Field Technician – Security Systems
Location: Metro Atlanta, GA
Company: Strong Systems International

About Us:
Strong Systems International is a North American leader in integrated, low-voltage security solutions. We're growing and looking for a Field Technician to join our team. This field-based role is perfect for a self-starter who is detail-oriented and thrives in hands-on environments. If you’re experienced in installing, configuring, troubleshooting, and maintaining security and life safety systems, this is your opportunity to make an impact.

This position includes a company vehicle, all necessary tools and equipment, and uniforms. Field Technicians are expected to maintain a professional appearance at all times when representing Strong Systems on job sites. This includes wearing company-provided attire and maintaining a professional image.

Key Responsibilities:

Installation & Configuration:

• Install, configure, and maintain integrated systems such as:
  
  

  • Video Surveillance

  • Access Control

  • Intrusion & Burglar Alarms

  • Fire Alarm & CO2 Detection

  • Temperature Monitoring Devices

  • Structured Cabling

  • IP-based cameras, DVR/NVRs, routers, switches, and intercoms

  • Ensure installations meet specifications, function properly, and comply with NFPA, NEC, and BICSI standards.

Testing & Troubleshooting:

• Conduct full system tests and verify functionality.

• Diagnose and repair faults using test equipment and software tools.

• Read and interpret error logs, schematics, and technical diagrams.

Documentation & Compliance:

• Strong field technician check-out guidelines (i.e., providing photos and visit details to the Service Manager).

• Ensure adherence to OSHA regulations, local codes, and manufacturer specifications.

• Follow safety protocols and client-specific guidelines.

Customer Support:

• Explain system functions clearly to clients.

• Provide support during emergencies and outages.

• Maintain a professional appearance and demeanor at all times.

Collaboration & Travel:

• Work closely with Service Managers, engineering staff, logistics, and other support teams to ensure company and client timelines and expectations are met.

• Travel to job sites primarily within the Metro Atlanta area (100% field-based role). Occasional travel outside of Metro Atlanta will be required.

Required Qualifications:

• 2+ years of field experience installing and servicing low-voltage or security systems.

• Solid understanding of AC/DC circuits and power systems.

• Proficiency with tools such as multimeters, punch-down tools, and cable testers.

• Knowledge of computer networking and IP-based systems.

• Experience with structured cabling and termination practices.

• Valid driver's license and clean driving record.

• Ability to pass background checks and drug screenings.

• Comfortable with physical work, including ladders, lifts, and lifting 50+ lbs.

Qualifications:

• Experience with: Napco, Fire-Lite, high-res/low-light cameras, VMS systems.

• Certifications in electronic security, low-voltage systems, or related fields.

• Technical degree or formal training in IT, electronics, or security.

• Knowledge of NFPA 72, NEC, BICSI, and ANSI/TIA standards.

• Manufacturer certifications are a plus.

Core Competencies:

• Customer-Focused: Can explain technical info in easy-to-understand terms.

• Problem Solver: Calm, resourceful, and efficient under pressure.

• Organized: Manages multiple priorities and documents thoroughly.

• Team-Oriented: Works collaboratively and supports others.

• Tech-Savvy: Eager to learn new tools and systems.

What We Offer:

• Opportunity to work directly with executive leadership and make a significant impact on company growth.

• Competitive salary and performance-based incentives.

• Comprehensive benefits package (health, dental, vision, 401(k), PTO).

Supportive, high-performance culture focused on teamwork, innovation, and continuous improvement.

Interested candidates should submit a resume detailing their experience and qualifications. We’re excited to meet professionals who share our passion for innovation, service, and safety.