Field Support Engineer in Bear
Job DescriptionFIELD SUPPORT ENGINEER\n
Location: Washington, North Carolina, United States
\n
Job Type: Field / Onsite
\n
Role: Network Engineer / Technician
Job Overview\n
We are seeking a Field Support Engineer / Network Technician to provide onsite technical support for POS device installation, network connectivity, configuration, testing, and troubleshooting at customer locations.
\n
The ideal candidate should have basic experience with POS equipment, cabling, networking, and onsite technical support. Client-provided training will be available.
Key Responsibilities\n
- \n
- Check in with the Manager on Duty and review the assigned work order.
- Deinstall existing POS equipment and install new P630/M425 POS devices.
- Connect, test, and troubleshoot network cables and device connectivity.
- Configure basic network and device settings as required.
- Perform required software/device downloads, reboots, testing, and basic troubleshooting.
- Conduct test transactions with the Store/Branch Manager.
- Verify that all installed equipment is functioning properly.
- Complete all required service documentation.
- Obtain customer/store manager sign-off upon completion.
- Maintain a clean, organized, and safe work area.
- Follow all client technical procedures and onsite safety requirements.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Requirements\n
- \n
- Basic experience with POS equipment installation, deployment, or technical support.
- Knowledge of network cabling and basic networking concepts.
- Ability to perform basic device configuration and troubleshooting.
- Strong communication and customer-service skills.
- Ability to work independently and follow technical instructions.
- Comfortable working onsite at customer locations.
- Reliable transportation and the ability to travel to the assigned location.
- Client-provided training will be provided.
\n
\n
\n
\n
\n
\n
\n
\n
\n