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Job DescriptionJob DescriptionField Supervisor - Field Service

Job Summary

The Field Supervisor is responsible for overseeing a team of technicians, ensuring the successful execution of projects, and fostering a collaborative and productive work environment. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of project management principles.

Essential Duties and Responsibilities Participate in the hiring process of all potential candidates

Training

Be the first point of contact for all training for new candidates and new clients

Train all new hires on QuickBase and company expectations
Participate in all employees’ 90-day and annual performance reviews
Document all necessary items for projects
Lead, train, and manage a team of professionals, providing guidance, support, and mentorship

Develop and implement project plans, ensuring timely and successful completion of deliverables

Monitor team performance and provide regular feedback to team members, including participation in performance reviews

Facilitate effective communication within the team and with other divisions

Identify and resolve any issues or conflicts that may arise within the team

Ensure adherence to company policies, procedures, and quality standards by holding employees accountable to adhere to the Company’s Mission, Vision, and Values

Conduct weekly team meetings to discuss progress, challenges, and opportunities

Collaborate with senior management to align team goals with the company's objectives

Stay updated with industry trends and best practices to continuously improve team performance

Field Service Skillset Requirements

Install, troubleshoot, and repair non-IT healthcare equipment for clients.
Accurately complete daily timecards, expense reports, and other required documentation.
Document work activities with notes and photos, and maintain clear records using Microsoft Office Suite (Excel, Word, Outlook).
Uphold professional communication and etiquette with team members, clients, and leadership.
Provide positive customer service, addressing and escalating issues as needed.
Ensure the proper care of all company and client property.
Follow all environmental, safety, and compliance guidelines.

Qualification Standards

Proven experience in a leadership role, preferably as a Field Supervisor or similar position

Strong understanding of project management methodologies and tools

Excellent communication, interpersonal, and organizational skills

Ability to motivate and inspire team members to achieve their best

Problem-solving mindset with the ability to handle multiple tasks and priorities

Compensation and Benefits
$30.00 - $35.00 per hour
Health, Dental, Vision Benefits
401K Contribution and Match
Paid Time Off

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Field Supervisor in Phoenix

Field Supervisor in Phoenix

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