Electrical Technician - Only On W2 in Waterloo

Job DescriptionJob Description

Job Description:
· Provide product technical support to PV&V field teams, channel partners, customers on complex product problems while developing channel partners' technical and Customer Support capability.
· May serve as a resource to other Product Support Representatives, Engineering, and / or Quality Improvement Teams, etc.

Duties:
· Following the Problem Resolution Process, takes a lead role in troubleshooting and solving complex problems for field teams, channel partners, or customers using advanced diagnostic skills, and systems and tools to access all existing published information.
· Under the framework of established processes, takes a lead role in analyzing data from multiple sources and works through cross-functional teams to resolve technical problems on new products.
· May develop and author solutions/bulletins for complex problems that can be utilized by field teams or channel partners.
· Provide assistance in gathering identified parts needed for production intent updates.
· May travel to the field to provide problem resolution on complex problems or update machines with experimental or production intent parts. (Periodic travel is required throughout US/Canada - approx. 10-20%)
· Will consider more entry level candidates recently coming from an Ag. Tech school or similar (at market appropriate rate).

Education requirement
· Minimum two-year degree in one of the following degrees or a combination of above skills and applicable work experience: Electrical Engineering Technology, Diesel Power Technology, Manufacturing Engineering Technology, Technology Management.

What type of technical experience
· Strong understanding of diesel engine diagnostics including electrical and aftertreatment systems
· Must have the electrical diagnostic background
· Knowledge of Battery Electric Vehicle Systems.

Software familiarity
· Microsoft office and Teams
· Will use propriety diagnostic tools/applications, so must be technically adept.

Company Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of , , , , , , , non-disqualifying physical or mental , , veteran status or any other b

Company DescriptionFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.\r\n\r\nAt Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.\r\n\r\nKyyba is an Equal Opportunity Employer.\r\n\r\nKyyba does not discriminate on the basis of , , , , , , , non-disqualifying physical or mental , , veteran status or any other b