Field Services Engineer in City of London

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Job Description

Field Service Engineer based in the South London/inside the M25 area

We have become a global leader in the world of professional automatic coffee machines, by developing innovative solutions in extraction methods and quality control of coffee products. At Eversys, our vision is to bridge the gap between the traditional Italian coffee machine with the speed and electronic intelligence of the super-automatic machine.

We provide products and services that bring real added value to our customers ensuring a unique sensory cup experience through consistency, real-time connectivity, high productivity, and ease of maintenance through our industry-leading after-sales service. Eversys UK Limited and Eversys Ireland Limited, a wholly owned subsidiary of Eversys Switzerland, is becoming the leading commercial espresso machine supplier in both markets.

From our Operations Centre in Crawley, West Sussex, Eversys UK Ltd (a subsidiary of Eversys Switzerland), we directly employ a highly skilled team of Field Service Engineers who travel throughout the country to provide maintenance services to our Coffee Machine Customers. We also operate a Customer Service Centre covering both the UK and Ireland, Service Module Remanufacturing Facility with Logistics Support and Warehousing using our team of skilled Operatives based out of our Crawley Site.

Please visit www.eversys.com for more information on the products we work with.

We are currently advertising for 1 x field service position to meet continued growing demand for an Engineer based in the South London/inside the M25 area.

Some previous experience in the field of commercial espresso equipment maintenance is , but a general “can-do” attitude is required for the position. Candidates will need to be dexterous, with a technical background, and able to confidently work alone at customer sites. Some IT knowledge would be helpful as our equipment includes advanced communications and programming software. Full training will be provided.

A valid driving license is required for this role. Preferably clean, but up to 6 points considered. Must have a clean criminal record due to enhanced security requirements at travel and other sites.

Responsibilities

• Travelling to customer sites and diagnosing faults with hydraulic pipework, wiring looms, interfacing parts, motors, cables etc., and ensuring our manufacturer’s standard level of repair.
• Installing equipment at customer’s sites
• Quality checking and adjusting components or assemblies against required specification; for example; calibrating coffee grinders, brewing and hydraulic modules.
• Carrying out prescribed preventative maintenance including water filter changes and PSSR tests.
• As a customer facing position, good manners and a friendly outlook is required.
• Ability to follow defined procedures and processes specified during training.

• Days & Hours: Monday to Friday, 08:30 – 17:30.

  
  

  Job Type: Full-time

  
  

  Salary: from £36,000 per annum (excluding £200 per month Regular Attendance Bonus)

  
  

  Weekend Standby: (Rostered 1 in 4) Standby & attendance payments apply in addition to Basic Salary

  
  

  Overtime: At 1.5 x basic salary (hourly rate)

  
  

  Company Van is provided.

  
  

  Total Remuneration Package of circa £41,000 p/a

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