Field Service Technician
Job Description
Field Service Technician\n\nWho We Are at Drive DeVilbiss\n\nDrive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world.\n\n“Leading the World with Innovative Healthcare Solutions that Enhance Lives”\n\nAt Drive DeVilbiss, we believe in giving back to our local communities, we’re expanding our team and looking for Field Service Engineers to cover central Edinburgh.
You’ll play a crucial role in helping people live at home and supporting them to lead better lives. Your work will have a direct impact on improving the quality of life for individuals in need—including supporting the NHS, hospitals and care homes to deliver essential services.\n\nWhat You’ll Do:\n\nDeliver and install medical equipment across central Edinburgh.\nPerform routine maintenance and emergency repairs.\nLiaise with service centres and customers to ensure smooth operations.\nService and repair Drive DeVilbiss and competitor products\nPlan daily tasks for maximum efficiency\nTravel and stay away from home when required\nCommunicate effectively with internal teams and customers\nDeliver exceptional customer service\nHandle equipment safely and follow health & safety protocols\nMaintain van stock and complete accurate paperwork\nParticipate in the on-call rota\nWhat We’re Looking For:\n\nTraining will be provided for the right candidate.\n\nManual handling and driving skills – full UK driving license required\nEmotional resilience when working with vulnerable customers\nUnderstanding of infection control and inventory management\nFamiliarity with LOLER regulations and service administration\nExcellent communication and problem-solving skills.\nExperience in field service or technical roles (healthcare but not essential).\nA proactive, can-do attitude.\nDesirable (Training Provided):\n\nPAT Testing\nFirst Aid\nFire Warden certification\nWhy You'll Love Working With Us\n\nWe’re not sharing the salary just yet, but it’s competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do.
We make sure that dedication is recognised—not just with pay, but with great benefits and support.\n\nHere’s what you can look forward to, beyond the salary:\n\nGenerous Annual Leave – 26 days to start, rising to 28 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle.\nPension Scheme – Helping you plan for a secure future.\nEmployee Assistance Programme – Free, confidential support for your mental, emotional, and financial well-being.\nBike2Work Scheme – Save money and stay healthy with tax-efficient bike purchases.\nFree Onsite Parking – No stress, no extra cost.\nLong Service Recognition – We celebrate your loyalty and contributions.\nStaff Discount – Enjoy great savings on our products.\nPerkbox Access – Unlock a world of perks, discounts, and rewards to make life a little sweeter.\nEqual Opportunities Statement:\n\nAt Drive DeVilbiss, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of , , , or national , sex, marital or civil partnership status, religion or belief, , , , or .\n\nWe comply fully with all applicable legislation governing non-discrimination in every location where we operate.
Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role.\n\nPlease note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check.\n\nREF-(Apply online only)