Field Service Technician

Job DescriptionJob Description

Field Service Technician

****Strong understanding of PC/PLC-based control systems (SCADA) is a MUST

Job Summary

Seeking a Field Service Technician to perform preventive maintenance, troubleshooting, and commissioning of freeze-drying equipment installed globally. The role involves supporting equipment testing, production, and customer service when not traveling.
- Responsibilities also include maintaining accurate service documentation and providing on-call support per customer agreements. Candidates must represent the company professionally and foster strong customer relationships.

Key Responsibilities

• Willingness to travel extensively and provide flexible on-call support as required (US & Canada)

• Perform global preventive maintenance on freeze-drying systems

• Diagnose system faults and implement corrective actions

• Support commissioning and production/testing tasks

• Maintain accurate service records and documentation

• Provide on-call support as needed

• Deliver professional service and build positive customer rapport

Qualifications

• Technical certificate or degree in electromechanical or process-related field

• 3–5 years of experience in installation and maintenance of industrial equipment

• Strong understanding of PC/PLC-based control systems (SCADA)

• Proficient in reading mechanical and electrical schematics

• Self-motivated with excellent organizational and communication skills

Experience

• Hands-on troubleshooting of complex industrial systems

• Experience in FDA-regulated or similar environments

• Familiarity with freeze-drying equipment and processes

• Willingness to travel frequently and respond to on-call needs

• Strong customer service and problem-solving skills
  
  It is the policy of GCR to provide equal opportunity to all qualified applicants and employees without regard to , color, , , , , , , protected veteran or disabled status, or genetic

Company DescriptionGCR is a technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense.Company DescriptionGCR is a technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense.