Field Service Technician

Job DescriptionJob DescriptionField Service Technician – Large-Format Printing Equipment (PA Territory)

Location: Pennsylvania (Field-Based)
Full-Time | $45,000–$55,000 Base + Performance Bonuses
Company Vehicle + Paid Training + Health Benefits + 401(k)

Are you hands-on, tech-savvy, and ready to build a long-term career in the AEC industry?

RPG Squarefoot Solutions is seeking a Field Service Technician to join our service team in Pennsylvania. We provide full training to help you install, troubleshoot, and repair large-format engineering printers and scanning equipment from top brands like HP, Xerox, and MUTO If you have experience with electronics, IT, auto repair, copiers, or general mechanical troubleshooting—this could be a great fit.

What You’ll Do

• Diagnose and repair wide-format printers, MFPs, and scanning systems on customer sites

• Perform preventive maintenance and site surveys

• Install, configure, and support print and scanning equipment in field environments

• Work with construction firms, architects, engineers, and other technical clients

• Troubleshoot basic networking and print-related IT issues

• Conduct phone-based diagnostics and provide estimated time of arrival (ETA) before service visits

• Maintain vehicle parts inventory and ensure company equipment is properly labeled

• Document service calls, escalate when necessary, and return parts as required

• Support other technicians and assist sales staff with technical knowledge

• Stay current with manufacturer certifications and technical bulletins

What We’re Looking For

• Experience repairing printers, IT hardware, or similar

• Ability to read manuals, use tools, and follow repair procedures

• Strong customer service skills and a self-motivated mindset

• Valid driver’s license (PA/MD/VA) and clean driving record

• Comfortable working independently in the field

✅ But Not Required

• Experience with large-format devices (HP, Xerox, KIP)

• Trade school, A+ certification, or related technical education

• Military or vocational background in electronics/mechanics

Why Join RPG?

• Full training and manufacturer certification provided

• Competitive salary plus performance-based bonuses

• Company vehicle, phone, and tools provided

• Comprehensive benefits package (health, PTO, 401k)

• Supportive team, growth opportunities, and no desk job 

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