Field Service Technician

Job DescriptionJob Description

Position Summary:
We are seeking a skilled and self-motivated Senior Field Service Technician to perform critical service, repair, and maintenance of industrial water treatment systems at customer sites. In this role, you will work directly on mechanical, electrical, and diesel-powered equipment to ensure optimal system performance and reliability. You’ll troubleshoot complex issues, conduct preventive maintenance, manage parts and tools, and ensure equipment operates safely and efficiently. This position plays a key role in supporting our customers and may involve assignments at multiple sites, working across various water treatment technologies.

Xylem is looking for mechanically inclined professionals who are passionate about hands-on work and solving complex problems. Individuals with experience in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction are strongly encouraged to apply. If you’re driven by innovation, service, and making a real impact, this is an opportunity to bring your skills to a purpose-driven team that’s solving water to create a more sustainable world.

Key Responsibilities:
To perform this role successfully, an individual must be able to perform each essential duty satisfactorily:

• Promote and maintain a safe working environment and a safety-first culture

• Properly care for and maintain company tools and property

• Demonstrate a high-impact culture of innovation, accountability, and empowerment

• Collaborate effectively in a team setting

• Work independently with minimal supervision

• Exhibit a proactive approach to problem-solving and service execution

Education & Experience Requirements:

• High school diploma or equivalent required

• 2 to 5 years of technical experience in field service, preferably in industrial or commercial process water systems

• Ability to obtain customer-specific clearances (e.g., TWIC, DISA)

• Ability to obtain a DOT medical card

• Experience with mechanical, electrical, diesel, or fusion systems (varies by business unit)

• Familiarity with Microsoft Office and mobile smart devices

• Prior customer-facing experience strongly preferred

• Must demonstrate strong critical thinking and troubleshooting skills

Occasional travel required – up to 10%

Compensation:
The estimated salary range for this position is $22 to $28 per hour. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits program, including medical, dental, and vision plans (available on your first day), a 401(k) with company contribution, paid time off and paid holidays, paid parental leave, tuition reimbursement, career development and advancement opportunities, wellness programs, employee recognition, and discount programs.

Company DescriptionJoin Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.Company DescriptionJoin Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. \r\n\r\nWe’re Hiring!\r\n\r\nIf you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.