Field Service Technician

Job DescriptionJob Description

Key Responsibilities

• Install, service, and troubleshoot custom liquid filling machinery (approximately 50% travel).
• Perform equipment installs and repairs at customer locations across the U.S.
• Train operators and customers on equipment usage and maintenance.
• Assemble and test machinery at the company’s Michigan City facility when not traveling.
• Respond to urgent service requests, including short-notice travel as needed.
• Communicate directly with customers, including operators, buyers, and company leadership.
• Ensure equipment operates to specifications through mechanical and basic electrical troubleshooting.

Requirements

• Strong mechanical aptitude with hands-on machinery experience (automotive, industrial, or production equipment).
• Ability to troubleshoot both mechanical and electrical systems.
• Comfortable working independently in both in-house and customer site environments.
• Willingness and ability to travel 50% of the time, including air travel and overnight stays.
• Strong communication skills and professional customer-facing presence.
• Ability to manage jobs from start to finish with minimal supervision.

Qualifications

• Experience with packaging, filling, or bottling machinery.
• Ability to read mechanical and electrical schematics.
• Field service experience in an industrial or manufacturing environment.
• Experience building electrical panels or performing machine wiring.