Field Service Technician

Job DescriptionJob Description

Service Technician
Location: Decatur, GA
Job Status: Full-Time

United Gaming, LLC, is one of the leading companies in the Coin Operated Amusement Machine (COAM) industry in Georgia. We are building a team of talented individuals. We believe in working hard and delivering for our customers and teammates. We are a team that focuses on solutions, not problems. Our amazing Operations team has been and will continue to be the backbone of our success.

At United Gaming, we are looking for a Field Service Technician to respond to service calls and perform preventative maintenance to COAMs. This individual will join a fun and dynamic Service Operations team focused on improving

Duties and Responsibilities:

• Responds to service calls for equipment repairs in a timely matter
• Prioritizes calls according to urgency and current location
• Communicates with company dispatcher to efficiently manage service calls
• Troubleshoots gaming devices and repair as needed
• Manages inventory of the route vehicle to ensure parts are available when repairs are needed
• Interacts with clerks, management, and customers to solve issues as they arise
• Completes all necessary documentation for device entry and logs
• Performs auditing procedures on the gaming machines
• Delivers product from company location to customer locations

Qualifications:

• Minimum of one to three years’ experience.
• Ability to understand and follow written and verbal instructions
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Proficient with basic PC skills
• Must be 21 years of
• Must pass a background check
• Must be able to pass a drug test
• Valid Driver’s License
• Clean driving record
• Must have a flexible work schedule availability, some evenings and weekends

Physical Demands and Work Environment:

• Frequently required to stand
• Frequently required to utilize hand and finger dexterity
• Frequently required to talk or hear
• Frequently required to lift/push lightweights up to 150 lbs.
• Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
• Frequently required to drive over 150 miles in a given day

United Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to , ancestry, , family or medical care leave, or expression, genetic information, marital status, medical condition, , physical or mental disability, political affiliation, protected veteran status, , , (including ), , or any other characteristic protected by applicable laws, regulations, and ordinances.

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