Field Service Technician

Job DescriptionJob Description

We are looking for talented Field Service Technicians. Our Field Service Technicians are service experts who are responsible for efficiently troubleshooting and repairing a variety of low-voltage systems while delivering a high level of customer service. Security Equipment, Inc. is focused on providing our customers with innovative life safety solutions with unmatched customer service.

JOB RESPONSIBILITIES:

• Must have the ability to clearly communicate with customers verbally and in writing.
• Troubleshoot and repair multiple systems including Access Control, Fire, Burglar, Intercom and IP Video systems.
• Work independently to execute multiple work orders throughout the work day.
• Perform inspections and system tests.
• Must be able to maintain a clean and safe worksite.
• Maintain accurate time and expense entries with well-written notes.
• Keep an accurate record of vehicle inventory.
• Ensure departmental daily records are maintained and accurate
• Cleary demonstrates a safety mindset in all actions.
• Other duties assigned.

REQUIREMENTS:

• Excellent communication and interpersonal skills are a must!
• Previous service-based field experience a plus.
• Ability to de-escalate stressful situations.
• Minimum one year of experience installing Access Control, Fire, Burglar Systems, or IP Video Surveillance.
• Must have an understanding of basic networking.
• Ability to troubleshoot with a multi-meter
• Self-motivated to achieve day-to-day tasks independently.
• Ability to read blueprints and electrical schematics.
• Ability to climb ladders and operate a scissor lift.
• Ability to provide the necessary troubleshooting skills for a variety of systems.
• Ability to interpret a variety of instructions furnished in written, oral, or scheduled form.
• Valid driver’s License with a good driving record
• Technical trade school education is a plus, but not required

Company DescriptionFounded in 1969, Security Equipment Inc. started by providing fire and smoke life safety solutions and expanded into a full service residential and business security partner. We have grown to be one of the Midwest’s largest security companies, consistently ranking on the SDM top 100 list. https://www.sdmmag.com/SDM100Report

SEi gives you time to focus on what really matters. We handle protecting life and property by monitoring your security, fire and carbon monoxide 24/7/365. We makes lives easier by connecting services like security, video, access control and automation in one system.Company DescriptionFounded in 1969, Security Equipment Inc. started by providing fire and smoke life safety solutions and expanded into a full service residential and business security partner. We have grown to be one of the Midwest’s largest security companies, consistently ranking on the SDM top 100 list. https://www.sdmmag.com/SDM100Report\r\n\r\nSEi gives you time to focus on what really matters. We handle protecting life and property by monitoring your security, fire and carbon monoxide 24/7/365. We makes lives easier by connecting services like security, video, access control and automation in one system.]]>