Field Service Technician

Job DescriptionJob Description

dormakaba is seeking a Field Service Technician to join our Service team in Tampa, FL. This position is responsible for providing service and performing preventative maintenance on automated door systems. 

PRIMARY DUTIES

• Carries out corrective service and preventative maintenance on a range of automated door systems in a professional and customer-oriented manner
• Installs automated door products and parts in commercial buildings
• Diagnoses and resolves automated access systems issues resulting in less than optimal performance. Ensures that systems are functioning to the customers’ ongoing satisfaction
• Projects a customer first service image through competent service procedures, professional personal presentation, and communication with all customers
• Maintains accurate service data through diligent and timely use of all service documentation and technical data
• Manages assigned parts and consumable stocks effectively
• Communicates with Sales and Service management about customer complaints and sales opportunities
• Additional related tasks as directed by company management

REQUIREMENTS

• Valid current driver’s license
• Mechanical knowledge, 3-5 years relevant experience
• An exceptional candidate would have an electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments, or AAADM certification

CRITICAL SUCCESS FACTORS

• Candidates who embrace dormakaba’s core values will be most successful in our organization: Trust, Customer First, Curiosity, Courage and Performance
• Team player and strong collaborator
• Problem solver (always brings solutions, enjoys challenges)
• Dependable (reliable and follows through on commitments)
• Understanding of mechanical and electrical equipment
• Ability to troubleshoot mechanical and electrical issues
• Communication with clients, managers, and coworkers

WE OFFER

• An opportunity to work in global company with a family culture and strong core values (Trust, Customer First, Curiosity, Courage and Performance)
• Competitive pay with great benefits options (Medical, Dental, Vision, Life and Disability insurance, 401k), Paid Time Off and Holiday Pay
• Career fulfillment with growth and development opportunities 
• Employee discounts (online discounts for shopping, travel, insurance etc.) and much more!

Company Descriptionwww.dormakaba.com

International company that provides innovative, reliable access and security solutions. Our high-quality portfolio provides security in hotels, shops, schools, sports facilities, airports, hospitals, at home or in the office.

We are one of the top three companies of access control and security solutions on the global market. We provide everything you need for secure access to buildings and rooms, all from a single source.

Our more than 16,000 employees and numerous cooperation partners are ready to assist you in over 130 countries. So no matter where you are, you can benefit from our range of future-oriented products, solutions and services that give you a sustainable sense of security.Company Descriptionwww.dormakaba.com\r\n\r\nInternational company that provides innovative, reliable access and security solutions. Our high-quality portfolio provides security in hotels, shops, schools, sports facilities, airports, hospitals, at home or in the office.\r\n\r\nWe are one of the top three companies of access control and security solutions on the global market. We provide everything you need for secure access to buildings and rooms, all from a single source.\r\n\r\nOur more than 16,000 employees and numerous cooperation partners are ready to assist you in over 130 countries. So no matter where you are, you can benefit from our range of future-oriented products, solutions and services that give you a sustainable sense of security.]]>