Field Service Tech - Non-union

Job DescriptionJob Description

Field Technician

Job Type: Full-Time +, Non-Exempt

Pay: Competitive, Hourly

Benefits:

• Health Insurance (Medical/Dental/Vision) from day one
• Company Sponsored Retirement Plan after one year of service
• Employee Assistance Program
• Life, long-term/short-term insurance
• Vacation Time after one year of service
• Paid Holidays after 90 days

Essential Functions & Responsibilities:

• Termination and restoration of water service
• Installation of theft deterrent devices upon termination
• Obtain and provide updated account information prior to restoration of service
• Perform emergency restorations as required
• All work will be done in accordance with PUC Chapter 56 regulations
• Preparation and delivery of 72 hour and 48 hour notices of intent to terminate water service for non-payment
• Performs up to standards within time frames outlined by the Field Supervisor and Project Manager
• Commitment to customer service, responding to the needs of internal and external customers
• Completes all work in an organized, timely manner, within instructed standard practice
• Identifies and reports to management all hazardous working
• Sets appropriate priorities and works in accordance with scheduled time requirements
• Performs other duties as assigned
• Adheres to all company policies and procedures
• Adheres to mandatory safety policies and practices as well as OSHA practices

Minimum Qualifications:

• Must be 18 years of or older.
• Knowledge of Meter Reading or related field experience
• Ability to comprehend handheld technology; i.e. Mobile Phones, GPS, PDA’s, and Digital Cameras.
• Strong interest in the construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry, and Telecommunications.
• Self-motivated with the ability to work with little supervision.
• Good verbal and written communication skills.
• Strong organizational skills and ability to multi-task.
• Willing to work outdoors in all weather conditions applicable.
• Must be willing to join the union and pay union dues.

Education & Experience

• High School Diploma or equivalent .
• 2+ years of exceptional customer service experience.

Pre-Screen

• Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.

License & Certifications:

• Valid driver license required.

Travel Requirements:

• Must have reliable transportation to and from the work location.

Physical Requirements:

• RARE (less than 10%): squatting, depth-perception, -vision, crawling, pushing, pulling, seeing distant, climbing ladders, balancing, gripping.
• OCCASIONAL (up to 33%): stooping, kneeling, squatting, body-twisting, sense-of-touch, manual-dexterity, lifting to 10 lbs., lifting up to 50 lbs., lifting over 10 lbs. to 50 lbs., climbing stairs, carrying, lifting, range-of-motion, reaching
• FREQUENT (up to 66%): standing, walking, sitting.
• CONTINUOUS (up to 100%): seeing, reading, hearing-speech-range, speaking clearly.

Individuals with a who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.